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The Business Systems Analyst (BSA) works as a liaison between key business stakeholders and the Information Technology (IT) department. BSAs are responsible for working with stakeholders to understand their business needs and working with IT partners to evaluate, estimate, plan, and implement solutions that meet the business needs, goals and objectives.
Job Responsibility:
Collaborates with teams to implement communication requests, determine the best ways to execute communication plans with an "email last" and problem-solving focus
Manages website and content to ensure active sharing of critical information for the organization, enabling teams to move forward with agility
Facilitates content reviews with a keen eye for / with all impacted stakeholders as appropriate
Transforms business needs into clearly defined communication points as succinctly as possible, ensuring a thorough understanding of information as possible
Ensures communications are timely for stakeholder, taking all communication channel efforts into consideration
Creates and maintains an active project list, ensuring that critical activities are implemented in a timely manner
Helps to identify opportunities and solutions for improving processes and communications for the betterment of the team and organization
Multitasks to ensure all requests are supported, makes decisions on how to prioritize given needs of stakeholders, completing all project requests in a timely manner
Leads special committees to continuously improve processes, tools and organization in general
Models and analyzes current state and future state processes
fosters understanding of how project impacts current state
Becomes a subject matter expert (SME) for functional areas they support for all communications
Requirements:
3 - 4 years of experience as communications specialist or analyst
Must have experience in marketing and storytelling
Must be highly skilled and experienced working with Google Workspace, Microsoft Excel, Visio, PowerPoint, & Word
Nice to have:
Bachelors degree
What we offer:
medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings