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We are looking for an experienced IT Business Analyst to join our team in the Tampa, FL office location a, on a Contract-to-Permanent basis. In this role, you will collaborate with stakeholders to deliver effective business solutions, focusing on claims systems and processes. Your work will involve gathering requirements, analyzing systems, configuring changes, and ensuring seamless integration across departments.
Job Responsibility:
Gather and document detailed business requirements to support claims administration systems
Create and maintain comprehensive documentation on system functionality and processes
Collaborate with Quality Analysts to develop and execute test cases, ensuring system changes align with business needs
Conduct systems analysis and testing to identify and resolve application issues
Coordinate and communicate system changes, including demos, with internal departments and external stakeholders
Perform UI-based configuration changes to enhance system functionality and usability
Build strong relationships with Claims management and other key stakeholders to align project goals
Partner with development teams to ensure seamless integration and proper implementation of system updates
Provide detailed answers to technical and functional questions from team members during project execution
Requirements:
Proven experience in claims processing and related systems
Strong analytical and problem-solving skills
Excellent communication skills, including the ability to create clear documentation
Hands-on experience with systems analysis and testing
Ability to manage multiple projects and prioritize tasks effectively
Proficiency in configuring system changes and ensuring accurate implementation
Familiarity with Guidewire and claims data platforms
Knowledge of Agile Scrum methodologies and gap analysis techniques
What we offer:
medical, vision, dental, and life and disability insurance