IT Business Analyst With IVR/Chat-Bot Experience Job at Beacon Hill (Charlotte)

New

Manager - Employee Relations

Mastercard is looking for an experienced Employee Relations professional to join...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience of multi-national, fast-paced organization
CIPD qualified or equivalent work experience
Deep human resources experience, with demonstrated passion for employee relations
Solid understanding of employment and labor laws
Proven project management skills with demonstrated ability to drive global projects
Experience advising on a wide range of employee relations issues
Strong investigative skills
Strong analytical and problem-solving skills with ability to organize and analyze data
Excellent interpersonal skills with demonstrated patience, tact, and respect
Exceptional detail and follow-up skills

Job Responsibility

Provide expert advice to People Business Partners, managers and employees about company policies and processes
Partner with internal employment counsel, compliance and People Business Partners to effectively manage employee relations issues/investigations
Investigate concerns raised, including complaints of discrimination, harassment, retaliation and other work-related issues
Prepare investigative documentation, including interview notes and summary of findings
Prepare, track and maintain appropriate investigation and reorganization data and documentation
Use case management system to manage cases from intake to resolution
Provide and manage periodic reporting to relevant senior stakeholders
Establish strong cross-functional relationships at all levels and geographies
For the APAC region, provide sound ER advice and guidance to People Business Partners and managers on a range of ER topics such as performance management, merger and acquisition, TUPE, disciplinary processes, absence management and managing risk in termination of employment within the framework of leading with care
Partner with relevant control functions on investigations and outcomes

New

Sous Chef - Banquet

Works together with the staff as a team to gain optimum production and exceed gu...

Location

Malaysia , Langkawi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma
At least 2 years of related work experience
At least 1 year of supervisory experience
Food Safety certification course

Job Responsibility

Works together with the staff as a team to gain optimum production and exceed guest needs
Inspects grooming and attire of staff and rectifies any deficiencies
Completes opening and closing duties including setting up supplies and tools, cleaning all equipment and areas, including opening and locking doors, etc
Inspect kitchens, restaurants storage areas for organization and food safety, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor production, safety and food safety
Assist the Chief Steward in Managing the day to day “heart of the house” operations for kitchens, restaurants, room service, banqueting and lounges in attaining their established company standards of operation, sanitation, accident prevention
Works closely with the Chief Steward and assists the other food and beverage areas in attaining their goals and standards
Complete required paperwork and orders for maintenance repairs
Communicate handover to next shift

Fulltime

New

Identity and Access Management Engineer

We are seeking an Identity & Access Management (IAM) Security Specialist to supp...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Parser Limited

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Security, or related field
equivalent experience accepted
3–7 years of experience in Identity & Access Management, Identity Governance, or Security Operations
Proven experience reviewing and improving identity processes, procedures, and internal controls
Hands-on experience implementing or operating IAM platforms such as: OneLogin, Okta, SailPoint IdentityIQ / IdentityNow, Microsoft Entra ID (formerly Azure AD), AWS IAM, AWS SSO, or AWS Organizations
Strong understanding of authentication, authorization, SSO, MFA, federation, and identity protocols (SAML, OAuth2, OIDC, SCIM)
Experience with RBAC, least privilege, privileged access, and access attestation processes
Excellent communication and documentation skills

Job Responsibility

Review, assess, and optimize identity lifecycle processes, including onboarding, offboarding, access reviews, recertification, and role-based access control (RBAC)
Conduct access control audits of other applications such as Salesforce, Netsuite etc to identify and access control gaps and security issues. Work alongside Salesforce and Netsuite teams to close findings
Identify control gaps and recommend improvements to strengthen identity assurance and compliance
Ensure IAM processes meet regulatory, audit, and internal security requirements
Operational Management: Oversee the day-to-day operation and maintenance of IDAM controls and security solutions, ensuring high availability and optimal performance
Operate and monitor IAM controls across the environment, ensuring proper execution of provisioning, deprovisioning, and privilege assignment
Support day-to-day IAM operations, including user access requests, privileged access management (PAM) oversight, and multi-factor authentication (MFA) management
Conduct periodic access reviews, segregation of duties (SoD) assessments, and user entitlement analyses
Implement and configure IAM tools and platforms to support identity governance, SSO, MFA, directory services, and access control mechanisms
Integrate applications and systems into the IAM ecosystem using SAML, OAuth, OIDC, SCIM, and other relevant identity protocols

What we offer

The chance to join an organization with triple-digit growth that is changing the paradigm on how software products are built
The opportunity to form part of an amazing, multicultural community of tech experts
A highly competitive compensation package

Fulltime

New

Parts Advisor

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools,...

Location

United Kingdom , Sevenoaks

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Punctual, organised, and efficient whilst working towards deadlines
Pro-active and enthusiastic when speaking with customers
Able to demonstrate empathy towards customers
Professional and possess excellent communication skills

Job Responsibility

Taking orders over the telephone, upselling to increase invoice value
Outbound calling to raise customer awareness and achieve higher sales
Building long-term rapport with local customers
Actively promote offers, discounts and customer competitions
Limiting credits and returns by ordering and sending the right parts, first time

What we offer

Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
Opportunities for career progression and bespoke training
Free pension advice from our standard pension provider
Free access to Health, Wellbeing and Financial tools
Potential to earn a performance based bonus, paid monthly
Discount on car parts

Fulltime

New

Gerente de Alimentos e Bebidas - Blue Band

Position responsible for all the food and beverage operations, which includes al...

Location

Brazil , Santos

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area
Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations

Job Responsibility

Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments
Maintains a positive cost management index for kitchen and restaurant operations
Manages the Food and Beverage departments (not catering sales)
Supervises and manages employees
Oversees all culinary, restaurant, beverage and room service operations
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Provides excellent customer service to all employees
Responds quickly and proactively to employee's concerns
Provides a learning atmosphere with a focus on continuous improvement
Provides proactive coaching and counseling to team members

Fulltime

New

Mid-level Fullstack Engineer

This position offers you the opportunity to join a fast-growing technology organ...

Location

Argentina

Salary:

Not provided

Parser Limited

Expiration Date

Until further notice

Requirements

Strong experience with React (Hooks)
Proficient in JavaScript (ES6+) and TypeScript
Solid knowledge of HTML5 and CSS3
Experience with Node.js and building/consuming REST APIs

Job Responsibility

Develop and maintain responsive, high-quality front-end interfaces using React, TypeScript, and modern JavaScript (ES6+)
Collaborate with backend engineers to build and integrate RESTful APIs and Node.js services
Contribute to continuous improvement in code quality, testing, and build processes
Participate in agile ceremonies and work closely with product and delivery leads to shape upcoming features
Ensure front-end solutions are performant, maintainable, and aligned with best practices

What we offer

Work with a multicultural team of experts on high-impact projects
Opportunities to shape industry-leading data products
The chance to join an organization with triple digit growth that is changing the paradigm on how software products are built

Fulltime

New

Procurement Manager

We are looking for an experienced Procurement Manager to join our team located i...

Location

United States , Willow Grove

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in procurement, sourcing, or supply chain management
Familiarity with IT product and service lifecycles
Proficiency in Coupa Procurement software or similar platforms
Strong communication and interpersonal skills, with the ability to foster collaboration across departments
Exceptional organizational skills and attention to detail
Ability to participate in leadership meetings and relay relevant information effectively
Analytical mindset with a proactive approach to problem-solving
Expertise in contract negotiations and procurement functions

Job Responsibility

Manage end-to-end procurement processes, including sourcing, negotiating, and contracting with vendors
Collaborate with internal teams to ensure procurement strategies align with organizational needs
Utilize Coupa Procurement software or similar platforms to streamline purchasing and tracking activities
Develop and maintain strong relationships with suppliers to secure favorable terms and ensure timely delivery
Analyze procurement data and market trends to identify cost-saving opportunities and improve processes
Attend leadership meetings to gather and relay critical information to relevant teams
Oversee purchase order creation, tracking, and reconciliation to ensure accuracy and compliance
Implement best practices for procurement functions and buying processes to enhance efficiency
Facilitate contract negotiations to achieve optimal agreements while mitigating risks
Work proactively to address challenges, find solutions, and improve overall procurement performance

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Middle Backend Developer

The software is designed for managed service providers to streamline regularly b...

Location

Salary:

Not provided

Lightpoint Global

Expiration Date

Until further notice

Requirements

strong knowledge of C#/.NET (3 years+)
knowledge and application of design patterns (Repository, Factory, Strategy, etc.)
experience with ASP.NET Core (3 years+)
experience designing and implementing RESTful APIs
knowledge of SOLID principles
strong knowledge of relational databases (SQL Server, PostgreSQL) and Entity Framework Core
experience with API architecture and microservices design
experience with authentication/authorization (OAuth, JWT)
knowledge of async/await patterns and multithreading
experience with unit testing and integration testing

Job Responsibility

analysis of business requirements, interaction with customer and demonstration of finished work to him
participation in architecture development
implementation of new features, code refactoring
product maintenance and bug fixes

Fulltime

IT Business Analyst With IVR/Chat-Bot Experience

Beacon Hill

Location:
United States , Charlotte

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

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