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IT Business Analyst With IVR/Chat-Bot Experience

United States, Charlotte · Job Posted January 13, 2026

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Job Description

Beacon Hill is looking for IT BUSINESS ANALYSTS with experience in any of the following technologies to help support a local client: -IVR -Chat-Bots -Contact Center - NLU/LLM Bots. This is a long-term contract working a hybrid 4x1 in-office schedule.

Requirements

  • Experience in IVR
  • Experience in Chat-Bots
  • Experience in Contact Center
  • Experience in NLU/LLM Bots

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