IT Business Analyst Supervisor, Metlen Group

Metlen Group

Location:
Greece, Paiania

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an IT Business Analyst Supervisor to join our Information Technology & Digital Strategy team in Paiania, Greece. Your role will encompass leading and mentoring a team of Business Analysts, driving the successful collection and validation of business requirements, collaborating with stakeholders to identify process inefficiencies, and ensuring the quality of business documentation.

Job Responsibility:

Lead and mentor a team of Business Analysts, fostering a collaborative, performance-driven environment and supporting their development through regular feedback and coaching
Drive the successful collection, documentation, and validation of business requirements, ensuring alignment with business objectives and clear communication to technical and project teams
Collaborate with stakeholders to identify process inefficiencies and implement technology-driven improvements that optimize business operations
Ensure the quality and completeness of business documentation, including requirements, process flows, and user stories, following best practices and organizational standards
Facilitate effective communication between business and IT teams, acting as a strategic liaison to align project deliverables with stakeholder expectations and business goals
Support cross-functional projects by guiding requirement definition, prioritizing tasks, and managing evolving business needs to ensure alignment with IT capabilities and strategic direction
Oversee and guide testing and validation processes to ensure business deliverables meet quality standards and mitigate potential risks
Prepare regular updates and progress reports for senior leadership, highlighting project milestones, challenges, and key business impacts
Build strong relationships with internal and external stakeholders to support collaboration and ensure the effective delivery of business solutions

Requirements:

Bachelor’s degree in Information Technology, Business Administration, or a related field (Master’s preferred)
5+ years of experience in IT Business Analysis, including 1+ year in a leadership or supervisory role
Proven ability to lead and develop high-performing teams and manage cross-functional collaboration
Solid knowledge of business analysis frameworks and methodologies (Agile, Waterfall, Scrum)
Strong analytical, problem-solving, and decision-making skills
Excellent communication skills with the ability to bridge business needs and technical solutions
Experience with business analysis and process mapping tools
Good understanding of IT systems, SDLC, and process improvement practices

What we offer:

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Business Analyst Supervisor