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IT Business Analyst Supervisor

Greece, Paiania · Job Posted July 03, 2025
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Job Description

We are looking for an IT Business Analyst Supervisor to join our Information Technology & Digital Strategy team in Paiania, Greece. Your role will encompass leading and mentoring a team of Business Analysts, driving the successful collection and validation of business requirements, collaborating with stakeholders to identify process inefficiencies, and ensuring the quality of business documentation.

Job Responsibility

  • Lead and mentor a team of Business Analysts, fostering a collaborative, performance-driven environment and supporting their development through regular feedback and coaching
  • Drive the successful collection, documentation, and validation of business requirements, ensuring alignment with business objectives and clear communication to technical and project teams
  • Collaborate with stakeholders to identify process inefficiencies and implement technology-driven improvements that optimize business operations
  • Ensure the quality and completeness of business documentation, including requirements, process flows, and user stories, following best practices and organizational standards
  • Facilitate effective communication between business and IT teams, acting as a strategic liaison to align project deliverables with stakeholder expectations and business goals
  • Support cross-functional projects by guiding requirement definition, prioritizing tasks, and managing evolving business needs to ensure alignment with IT capabilities and strategic direction
  • Oversee and guide testing and validation processes to ensure business deliverables meet quality standards and mitigate potential risks
  • Prepare regular updates and progress reports for senior leadership, highlighting project milestones, challenges, and key business impacts
  • Build strong relationships with internal and external stakeholders to support collaboration and ensure the effective delivery of business solutions

Requirements

  • Bachelor’s degree in Information Technology, Business Administration, or a related field (Master’s preferred)
  • 5+ years of experience in IT Business Analysis, including 1+ year in a leadership or supervisory role
  • Proven ability to lead and develop high-performing teams and manage cross-functional collaboration
  • Solid knowledge of business analysis frameworks and methodologies (Agile, Waterfall, Scrum)
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent communication skills with the ability to bridge business needs and technical solutions
  • Experience with business analysis and process mapping tools
  • Good understanding of IT systems, SDLC, and process improvement practices

What we offer

  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential household electricity plan
  • Pension Plan

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