IT Business Analyst Supervisor

• Drive the successful collection, documentation, and validation of business requirements, ensuring alignment with business objectives
• Collaborate with stakeholders to identify process inefficiencies and implement technology-driven improvements
• Ensure the quality and completeness of business documentation, including requirements, process flows, and user stories, adhering to best practices and standards
• Act as a strategic liaison to facilitate effective communication between business and IT teams
• Support cross-functional projects by defining requirements, prioritizing tasks, and aligning IT capabilities with strategic business needs
• Oversee and guide testing and validation processes to ensure deliverables meet quality standards and mitigate risks
• Build strong relationships with internal and external stakeholders to support collaboration and solution delivery
• Maintain and manage the project backlog, ensuring priority alignment across business divisions
• Mediate and resolve project-related issues promptly

• Bachelor's Degree in Computer Science, Economics, or related field
• 5+ years of experience as a Business Analyst
• Strong knowledge of business analysis methodologies and documentation standards
• Microsoft SQL experience strongly preferred
• Fluent in English (written & spoken)
• Excellent communication and stakeholder management skills
• Experience working in cross-functional teams within a fast-paced, dynamic environment
• Ability to manage multiple priorities and adapt to changing project needs
• Passion for continuous improvement and innovation

Microsoft SQL experience

• Competitive remuneration package
• Ticket Restaurant Card
• Group Health Insurance Plan
• Preferential household electricity plan
• Pension Plan