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IT Business Analyst - Quality Assurance

United States, Lincoln 53561.00 - 100000.00 USD / Year · Job Posted January 16, 2026
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Job Description

Nelnet is seeking an IT Business Analyst with a focus on Quality Assurance to join their team, enhancing business systems through detailed analysis, testing, and documentation while promoting a hybrid work environment.

Job Responsibility

  • Reviews, analyzes, and evaluates business systems and user needs
  • Performs requirements analysis
  • Ensure solutions meet business needs and requirements
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements
  • Conducts meetings and presentations to share and review ideas and findings
  • Creates and updates system documentation
  • Drives testing
  • Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation
  • Identifies test scenarios, test scripts, and defines Acceptance Criteria for use in test cycles
  • Write appropriate test scenarios, test scripts, and analyze test results
  • Summarizes and communicates testing outcomes in meaningful ways
  • Accurately report defects found during testing
  • Report, track, and determine priority of reported bugs
  • Acts as liaison among clients, operations, and technical staff
  • Communicate and collaborate with other testers, team members and other technical teams
  • Develop and maintain test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing
  • Execute regression tests, functional tests, and data tests
  • Facilitate and lead User Acceptance Testing (UAT)
  • Perform various types of testing including functional, system integration, regression and User Acceptance
  • Assist with testing and support activities related to the implementation
  • Provide feedback on usability

Requirements

  • Bachelor’s Degree in Computer Science and/or commensurate experience
  • 3 to 5 years of experience as a Business Analyst or Systems Analyst or detailed working knowledge of several system functions
  • Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the internet
  • Strong verbal and written communication skills
  • Strong consensus building, multi-tasking, interpersonal, and analytical skills
  • Ability to work with both technical staff and clients
  • Self-directed and highly motivated
  • Ability to obtain a security clearance
  • Ability to quickly learn new technologies and business functions
  • Ability to perform effectively in a team-oriented environment

Nice to have

  • Knowledge in the area of NIST compliance strongly desired
  • Experience with Agile strongly desired

What we offer

medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program

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