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NTT DATA Logo NTT DATA · IT - Software Development

It Business Analyst - Loftware (Labeling)

United States, Pittsburgh Employment contract · Job Posted June 10, 2026
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Job Description

We are seeking an experienced IT Business Analyst with expertise in Loftware labeling solutions to support manufacturing operations. The ideal candidate will possess strong business analysis skills, hands-on experience with labeling/printing systems, and the ability to effectively coordinate across cross-functional teams, vendors, and stakeholders. This role requires a proactive individual who can drive requirements gathering, facilitate discussions, and ensure successful delivery of labeling solutions aligned with operational needs.

Job Responsibility

  • Work as a Business Analyst supporting labeling and printing solutions, with a focus on Loftware in a manufacturing environment
  • Gather, document, and analyze business requirements, ensuring clarity and alignment with stakeholder expectations
  • Act as a bridge between business, IT, vendors, and SMEs, ensuring seamless communication and execution
  • Facilitate and lead stakeholder meetings, workshops, and requirement sessions
  • ask the right questions to uncover needs and risks
  • Support cross-functional coordination across operations, supply chain, IT, and external vendors
  • Assist with project management activities such as tracking deliverables, managing timelines, and status reporting (acting as backup to PM when required)
  • Collaborate with vendors for solution design, issue resolution, and implementation support
  • Ensure all documentation is well-organized, up to date, and adheres to standards (BRD, FRD, process flows, etc.)
  • Support operational processes, ensuring labeling solutions integrate effectively into manufacturing workflows
  • Identify improvement opportunities and proactively address risks and gaps

Requirements

  • 7+ years of Strong Business Analysis skills, including requirement elicitation, documentation, and stakeholder management
  • 5+ years of hands-on experience with Loftware (labeling/printing software) is mandatory
  • 5+ years of proven experience working in a Manufacturing domain
  • Good understanding of Operations processes within manufacturing environments
  • Experience in vendor coordination and management
  • Ability to work closely with Subject Matter Experts (SMEs) and technical teams
  • Strong meeting facilitation skills with the ability to drive discussions and decisions
  • Excellent communication, analytical, and problem-solving skills
  • Highly proactive, organized, and detail-oriented individual

Nice to have

  • Experience supporting or collaborating with Project Managers
  • Familiarity with labeling compliance standards (industry-specific)
  • Exposure to ERP systems (SAP, Oracle, etc.) integrated with labeling solutions
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