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IT Business Analyst, Intermediate

Georgia Southern University

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Location:
United States , Statesboro

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Functions as a liaison and subject matter expert for IT Services in an assigned department. Facilitates the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency, productivity, and value to the University. Serves as technical lead when developing project specifications and requirements both internal to the department and cross-departmental.

Job Responsibility:

  • Collaborate with departments to identify process improvements, document and communicate business needs and provide IT solutions
  • Plan, elicit, capture, analyze and validate business, functional and technical requirements
  • Facilitate requirements elicitation sessions and walk through with business and IT resources
  • Evolve into a subject-matter expert who can easily liaise between other departments
  • Perform current state analysis of existing business systems, applications and functions
  • Answer questions and clarify requirements for projects and enhancements during the discovery phase
  • Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
  • Understand the relationships, dependencies, and impact of neighboring business functions
  • Understand core systems, applications, and technical platforms

Requirements:

  • Bachelor's Degree from an accredited institution
  • Three (3) or more years of work-related experience
  • Consistently exhibit engaging customer service
  • Ability to support various constituencies served by the University
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to prioritize, multi-task, address issues quickly and professionally, and meet deadlines
  • Demonstrated ability to work in a team of cross-functional environment
  • Must be highly analytical, have a passion for details, and capable of translating analytical insights into action
  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
  • Effective communication (verbal and written), organizational and human relations skills
  • Excellent interpersonal skills

Nice to have:

  • Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA
  • Experience with Enterprise and/or Line-Of-Business applications in the Higher Education environment
  • Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation), Life Safety, University Housing, Student Health Services, Facility Services, Controllers/Financials, and Human Resources

Additional Information:

Job Posted:
January 13, 2026

Expiration:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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