IT Business Analyst - AVP Job at Citi (Ciudad De Mexico)

Job Description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Conduct detailed analysis of current business processes and identify improvement opportunities
Gather, document, and validate business requirements with stakeholders
Translate business needs into functional/technical specifications
Facilitate meetings, workshops, and interviews to collect input from subject matter experts (SMEs)
Map and analyze current workflows, build new workflows using methodologies such as OpenPages or BPMN
Propose optimized processes and support change management efforts
Monitor the execution of new processes to ensure alignment with business objectives
Present insights and recommendations to leadership in a clear and actionable manner
Collaborate with Project Managers to define scope, timelines, and deliverables
Support testing activities (UAT), defect tracking, and validation of system changes
Ensure proper documentation throughout the project lifecycle

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience
4-7 years of experience as Business Analyst or similar role
Strong analytical and problem solving skills
Experience with requirements gathering, documentation, and process mapping
Excellent communication and stakeholder management skills
Intermediate–advanced level of English (desirable)
Experience with Agile or Scrum methodologies
Knowledge of SQL or other data query languages
Certification such as CBAP, CCBA, or Scrum Master (desirable)
Experience working with Governance, Risk & Control (desirable)
Critical thinking, Attention to detail, Collaboration & teamwork, Adaptability, Structured communication

Nice to have

Intermediate–advanced level of English
Certification such as CBAP, CCBA, or Scrum Master
Experience working with Governance, Risk & Control

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IT Business Analyst - AVP

Job Description

Job Responsibility

Requirements

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