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IT Business Analyst (AI Programme)

ogier.com Logo

Ogier

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Location:
Jersey

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

This role blends business analysis, product & project support, user enablement and governance operations to drive safe, value-driven technology adoption across Legal, OGL and Business Services. This role focuses on enablement, analysis, and adoption; it is not a technical IT role and is not responsible for building custom AI machine learning models.

Job Responsibility:

  • Conduct analysis to assess feasibility, impact and risks of AI and technology opportunities
  • Facilitate use-case discovery workshops and map processes to AI and technology scenarios (e.g., drafting, summarisation, search, data extraction, analysis)
  • Drive AI and technology adoption across Legal, OGL, and Business Services by understanding role-specific workflows and identifying AI and technology-enablement opportunities
  • Provide hands-on support for pilots and early-life adoption, transitioning to sustainable, self-serve use
  • Build trusted relationships with the business to foster understanding and adoption
  • Support structured change activities
  • Participate in user groups such as the Legal AI Working Group to share progress, capture feedback, and act as a conduit to service lines
  • Participate in ongoing technology reviews to capture outcomes and lessons learned
  • Design reusable AI prompts, patterns and templates and curate scenario playbooks for fee earners and business teams
  • Proactively identify opportunities to retire/retrain/update AI prompts, workflows and guidance
  • Define and track technology adoption, usage and value metrics (e.g. active users, depth of use, time saved, quality indicators)
  • Maintain dashboards and reporting on technology adoption, value, and risk posture
  • Produce concise documentation: user guides, FAQs, playbooks, quick-start assets, and short enablement videos where needed
  • Provide specialist support for enterprise technology and AI platforms including Microsoft 365 Copilot, approved legal-AI tools, and internal AI applications
  • Analyse user scenarios and optimise prompts/workflows
  • create guidance that reflects Ogier’s preferred ways of working
  • Collaborate with other technology teams on secure configurations, access, and responsible use guardrails
  • escalate issues appropriately
  • Ensure initiatives follow defined governance, testing and review processes
  • Support risk assessments and log mitigations

Requirements:

  • Proven experience in business analysis / product adoption / digital workplace or AI-enabled change in a professional services and/or legal environment
  • Hands-on delivery of AI or automation initiatives from discovery through rollout, with measurable value outcomes
  • Demonstrable contributions to governance, risk, and quality processes (e.g. testing, validation, approvals, audit)
  • Evidential enthusiasm for continuous learning and proactively embracing new technologies, including AI, to enhance personal and team effectiveness
  • Change management exposure
  • Strong business analysis toolkit: requirements elicitation, process mapping, user stories, acceptance criteria
  • Excellent communication skills—able to translate technical concepts into clear business language and practical guidance
  • Competence with prompt design and evaluation for business scenarios
  • Structured problem-solving, stakeholder management, and facilitation skills
  • Data-literate: comfortable with metrics, dashboards, and value tracking
  • Basic data fundamentals (e.g., data quality, security, lifecycle) and understanding of AI risks (bias, hallucinations, provenance)

Nice to have:

  • Microsoft certifications (e.g., MS-900, SC-900, PL-900) or AI-900 (Azure AI Fundamentals)
  • Business analysis or project credentials (e.g., BCS BA, PMI-PBA, PRINCE2 Foundation, Agile)

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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