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IT Business Analyst – Insurance

Hong Kong, Hong Kong 60000.00 - 65000.00 HKD / Month · Job Posted June 16, 2026
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Job Description

We are partnering with a prominent insurance organisation to recruit an experienced Business Systems Analyst to join their dynamic team. This is a key role focused on driving the analysis, design, and implementation of life and health insurance product features within their core policy administration system and integrated surrounding platforms. About the Role: The successful candidate will play a critical bridging role between business stakeholders and technical teams, ensuring that insurance product requirements are accurately translated into robust system solutions. You will have the opportunity to work on end-to-end product lifecycle initiatives in a fast-paced, evolving environment.

Job Responsibility

  • Requirement Gathering: Collaborate closely with business stakeholders to gather, document, and analyze detailed business requirements related to the full product lifecycle management
  • System Analysis: Analyze existing systems and processes to identify improvement opportunities and recommend solutions that enhance operational efficiency and effectiveness
  • Documentation: Develop comprehensive use cases, user stories, and functional specifications to effectively communicate requirements to development teams
  • Stakeholder Engagement: Serve as the primary liaison between business units and the offshore development team to ensure strong alignment on deliverable and timelines
  • UAT Facilitation: Coordinate and support User Acceptance Testing (UAT) activities, working with end-users to validate that delivered solutions meet business needs and quality standards
  • Project Management Support: Assist with project planning, progress monitoring, risk management, and regular status reporting
  • Offshore Team Management: Align with offshore teams on resource planning and actively contribute to upskilling their capabilities to meet the high standards of the Hong Kong team

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Business Analysis, or a related field
  • Minimum 5 years of relevant experience as a Business Systems Analyst, with strong exposure to product development and policy administration systems in the insurance sector
  • In-depth knowledge of insurance products (especially Life & Health), policy lifecycle management, rates setup, pricing, underwriting rules, policy servicing, and new business issuance
  • Solid understanding of system development methodologies (Agile and Waterfall)
  • Excellent analytical, problem-solving, and attention-to-detail skills
  • Fluency in Cantonese and English

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