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IT Billing Coordinator I

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STAFFVIRTUAL

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Location:
Philippines , Manila

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is responsible for the coordination of all IT invoicing functions, including contract programs and service maintenance agreements.

Job Responsibility:

  • Perform new setup and renewal of IT Service Agreements in multiple billing platforms
  • Verify submitted sales transactions utilized proper pricing structure and documentation, record changes in revenue for managed services
  • Coordinate the collection and processing of scheduled usage data for contracts as assigned
  • Generate daily service agreement invoices for contracts as assigned
  • Review and produce billable Service Invoices
  • Provide timely response to customers, Marco internal teams, and Sales Representative needs and questions by gathering information, researching issues, and preparing solutions
  • Process contract cancellations and various adjustments to existing technology leases & agreements
  • Analyzes and resolves billing disputes for customers
  • Obtain proper approval from appropriate department leadership for adjustments to customer contracts and invoicing
  • Potential to specialize in IT Leasing, Annuity Billing, and Hosted Voice solutions
  • Act in accordance with Marco policies and procedures as set forth in the Employee Handbook
  • Perform other related duties as assigned

Requirements:

  • An associate degree and two years of relevant experience
  • or equivalent combination of education and experience
  • Superior numerical ability, basic accounting skills preferred
  • Proficiency with business collaboration tools such as MS Office applications, including a high level of Excel knowledge
  • Superior internal and external customer service and communication skills
  • Enthusiastic, dedicated to the challenge of helping other people
  • Strong attention to detail with the ability to maintain accurate and detailed reports
  • Excellent organizational and time/task management skills, the ability to prioritize tasks, work within a defined timeline, and operate with changing priorities
  • Function collaboratively as part of a fast-paced, client-oriented department
  • Self-starter with the ability to perform with little or no direct supervision
What we offer:
  • Competitive compensation and benefits package
  • HMO Day 1 + FREE dependent coverage
  • De minimis and allowances
  • Attendance bonus
  • Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • A collaborative and supportive team culture

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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