This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Royal Air Force Museum is looking for a dynamic and proactive IT/AV Technician who likes to take the initiative to join a busy and well-established IT department, acting as a first point of contact for our users. You will be working on anything from Cyber Security and Networking to Digital Gallery interactive repairs and meeting room Audio Visual, as well as traditional desktop support. The role can be very hands-on at times, but with elements of remote support, troubleshooting and investigation. You must be able to work independently, and take the initiative, but also be a team player.
Job Responsibility:
Provide 1st line support for the Museum’s Information Technology and Audio-Visual systems
Supporting all IT hardware, software & telephony, including looking after the incoming support tickets
Responsible for setting up new starters' IT profiles, deleting leavers' IT profiles and making any changes to staff profiles
Liaising with contractors, especially in relation to the managed printers contract
Managing the IT Department’s supply of IT equipment
Provide training as requested on the use of IT equipment
Look after the status and configuration of shared computers in the meeting rooms
Support the IT Team’s Cyber-Security policy
Requirements:
Experience with 1st- and some 2nd-line IT and AV support in a hands-on environment