IT & AV Support Specialist Job at Birkbeck University of London (London)

AV Support Specialist

The AV Support Specialist is the go-to person for all things AV (audio-visual). ...

Location

United States , Dallas

Salary:

65000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

In-depth knowledge of AV equipment and setup in a corporate environment
Proven expertise in Audio Video setup, troubleshooting, and maintenance
Ability to diagnose and resolve technical hardware and software issues
Familiarity with PC setup, installation, and configuration
Strong knowledge of computer systems, networks, and appropriate software applications
Excellent problem-solving skills
Exceptional communication skills, both verbal and written
Logitech Team's knowledge
Demonstrated experience in Audio Visual technology and operations
Possess a deep understanding of and proficiency in Crestron systems

Job Responsibility

Provide technical support during events, including monitoring sound levels, managing presentations, and troubleshooting technical issues
Set up and configure various AV equipment like projectors, screens, and video conferencing systems
Conduct thorough pre-event checks of all AV equipment to prevent disruptions during events
Support the end-users by providing technical assistance and training on how to effectively use the AV equipment
Diagnose and resolve technical issues with the AV equipment, often under pressure during live events
Perform routine maintenance on the AV equipment to ensure optimal performance and extend its lifespan
Install and configure new AV equipment and systems, including running cables, connecting devices, and programming control systems
Maintain appropriate stock levels of essential AV equipment and supplies
Provide remote technical support to users experiencing AV issues
Plan for upcoming events and prioritize tasks to ensure successful execution

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Part-time IT Support Specialist

SoundCloud is looking for a part-time IT Support Specialist to join our LA offic...

Location

United States , Los Angeles

Salary:

35.00 USD / Hour

SoundCloud

Expiration Date

Until further notice

Requirements

Hands-on experience providing IT support in a hybrid or corporate environment
Familiar with macOS, Windows, and business tools (Google Workspace, Zoom, Slack, etc.)
Experience administering Google Workspace and MDM tools (Jamf preferred)
Solid understanding of networking basics (LAN, Wi-Fi, VPN, DNS)
Experience supporting AV and conference room tech (Zoom Rooms preferred)
Comfortable working onsite full time in a user-facing support role
Eager to learn and contribute to team success

Job Responsibility

Provide in-person IT support to LA based staff, including VIPs and executives
Support for macOS, Windows, and peripheral devices in the LA office
Act as the frontline for accurate walk-up support for hardware and software troubleshooting
Support onboarding and offboarding: account setup, device prep, and access provisioning
Maintain conference room systems (Zoom Rooms, AV, cameras, displays, mics)
Monitor and resolve helpdesk tickets with clear communication and follow-through
Handle hardware setups, imaging, inventory, and asset tracking
Escalate issues as needed and collaborate with the global IT team
Partner with vendors and managed service providers for network or hardware issues
Ensure security compliance through device management and user access reviews

What we offer

Diversity, equity and inclusion at all levels
Investment in employees through mentorship, workshops and enrichment opportunities
Opportunity to join Diversity Resource Groups

Parttime

AV Specialist

Our client is seeking an experienced AV Specialist to design, manage, and suppor...

Location

United States , Atlanta

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

Certified Technology Specialist (CTS) is required
Proven experience configuring and supporting Microsoft Teams Rooms (MTR)
Strong knowledge of conference room AV systems, including cameras, microphones, speakers, and controllers
Hands-on experience with Logitech Teams-certified hardware
Familiarity with audio DSPs, video distribution systems, and live streaming platforms
Experience supporting high-visibility events such as executive meetings, town halls, and all-hands sessions
Solid understanding of the Microsoft 365 ecosystem (Teams, Outlook, PowerPoint, Copilot)
Excellent troubleshooting skills and ability to perform under pressure
Strong communication and interpersonal skills for supporting executives and large groups

Job Responsibility

Configure, manage, and support all Microsoft Teams Rooms (MTR) environments
Manage and troubleshoot Logitech Teams-certified devices including cameras, microphones, speakers, and control consoles
Ensure AV system integration with Microsoft Outlook for streamlined room reservations
Maintain conference room readiness through regular checks and preventive maintenance
Provide end-to-end AV and technical support for executive and enterprise-wide events, including CEO town halls, partner sessions, and all-hands meetings
Assist with live event production, including audio setup, video feeds, camera operation, and PowerPoint support
Integrate AI features and Microsoft Copilot into presentations and collaboration workflows when applicable
Serve as the primary AV point of contact during live events to ensure smooth, uninterrupted execution
Collaborate with IT and Facilities to continuously enhance the conference room technology experience
Recommend and implement AI-enabled collaboration tools for meetings, content sharing, and hybrid work environments

Fulltime

IT Support Specialist

You’ll be Hebbia’s IT backbone. You’ll keep our people and offices running. You’...

Location

United States , New York City

Salary:

80000.00 - 110000.00 USD / Year

Hebbia

Expiration Date

Until further notice

Requirements

3–5 years in IT support or related roles
Clear, direct communicator
organized and detail-oriented
Demonstrated ability to self-manage against objectives and escalate appropriately
Known for white-glove support and customer service under pressure
Confident administrator of Mac, Windows, iOS, and Android ecosystems - ideally direct Device Management experience defining policies, managing exceptions, etc.
Hands-on with office AV systems and collaboration software: install, configure, maintain
Experienced with enterprise SaaS and modern ticketing/remote tools

Job Responsibility

Be the onsite point of contact for business technology: A/V, user onboarding, badge systems, deskside support, events
Provide reliable global support via tickets and walk-ups: hardware, networks, SaaS
Write, maintain, and adhere to clearly documented runbooks for users and IT team
Administer SaaS apps like Google Workspace, Okta, Slack, Linear
Handle account provisioning and deprovisioning with precision and security
Track, maintain, and deploy hardware inventory
coordinate ordering, repairs and replacements
Support cybersecurity and compliance objectives such as system audits and accreditations
Cover teammates during PTO
hand off cleanly across time zones

What we offer

PTO: Unlimited
Insurance: Medical + Dental + Vision + 401K + Wellness Benefits
Eats: Catered lunch daily + doordash dinner credit if you ever need to stay late
Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent
Fertility benefits: $15k lifetime benefit
New hire equity grant: Competitive equity package with unmatched upside potential

Fulltime

New

IT Support Specialist

Capstone IT is hiring an End User Support Technician to provide day-to-day deskt...

Location

United States , Kansas City

Salary:

25.00 - 27.00 USD / Hour

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Working knowledge of computer hardware and operating systems
Ability to troubleshoot and resolve technical issues
Strong written, verbal, and listening communication skills
Analytical, detail-oriented, and well organized
Ability to work independently and collaboratively within a team environment
Self-starter with the ability to manage assigned work and priorities

Job Responsibility

Provide technical assistance and issue resolution with strong emphasis on customer support, teamwork, urgency, and follow-through
Image, configure, install, repair, upgrade, and maintain desktop and laptop computer systems
Troubleshoot hardware and technical incidents to identify root cause and resolution
Resolve tickets assigned individually or through a shared group queue, delivering timely customer support
Provide in-person and remote technical support to end users
Resolve tickets within the ServiceNow Support queue while meeting department specifications and SLAs
Deliver high-quality customer service through detailed and accurate ticket documentation
Perform inventory of devices and track assignments to individual users
Assist customers with installation of new software packages in compliance with licensing requirements
Perform new hire desk setups, including equipment deployment and connectivity

Fulltime

New

TechOps Specialist / IT Support Specialist

We are looking for an ambitious, motivated and knowledgeable TechOps Specialist ...

Location

United Kingdom , London

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

3-5+ years in IT support or systems administration
Strong MacOS experience in a fast-paced or startup environment
Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software
Highly organized with a systems-oriented mindset
Bias for action and ability to troubleshoot, solve problems, and follow through independently
Friendly, clear communicator who can help teammates quickly and patiently

Job Responsibility

Serve as the first line of defense for employee IT issues, with deep focus on macOS troubleshooting, application support, and network connectivity
Own the full device lifecycle—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users
Interface with vendors for repairs, warranty claims, and AppleCare tracking
Manage inventory of peripherals and maintain conference room AV systems to ensure smooth daily operations
Set up laptops and essential software for new hires, delivering a seamless onboarding experience
Monitor hardware aging and coordinate refresh cycles to stay ahead of team needs
Support software installs, device shipments, office moves, and other day-to-day IT coordination needs

Fulltime

New

Desktop & Network Support Specialist

5 days a week on site in Philadelphia, PA. 3+ month contract.

Location

United States , Philadelphia

Salary:

40.00 - 50.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

5+ years of experience in End User Support at a senior level
Experience with networking
Cisco Meraki experience strongly preferred
Proficiency with Windows OS, Microsoft 365
Excellent communication and problem-solving skills

Job Responsibility

Provide end-user support for desktops, laptops, mobile devices, and external devices
Troubleshoot and resolve hardware, software, and network issues promptly
Support office and conference room technology, including AV equipment
Maintain and configure network and infrastructure components
Collaborate with internal teams to ensure minimal downtime and optimal performance

Fulltime

New

Desktop & Network Support Specialist

5 days a week on site in Philadelphia, PA. 3+ month contract.

Location

United States , Philadelphia

Salary:

40.00 - 50.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

5+ years of experience in End User Support at a senior level
Experience with networking
Cisco Meraki experience strongly preferred
Proficiency with Windows OS, Microsoft 365
Excellent communication and problem-solving skills

Job Responsibility

Provide end-user support for desktops, laptops, mobile devices, and external devices
Troubleshoot and resolve hardware, software, and network issues promptly
Support office and conference room technology, including AV equipment
Maintain and configure network and infrastructure components
Collaborate with internal teams to ensure minimal downtime and optimal performance

Fulltime

IT & AV Support Specialist

Birkbeck University of London

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 09, 2026

Expiration:
January 18, 2026

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IT & AV Support Specialist

Birkbeck University of London

Location:United Kingdom , London

Category:IT - Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 09, 2026

Expiration:January 18, 2026

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Location:
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Contract Type:
Employment contract

Job Posted:
January 09, 2026

Expiration:
January 18, 2026