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Office Angels Logo Office Angels · IT - Administration

IT Assistant

United Kingdom, Rochester 24000.00 GBP / Year · Job Posted August 15, 2025

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Job Description

Are you passionate about technology and eager to kickstart your career in IT? Our client is looking for an enthusiastic IT Assistant to join their dynamic team in Rochester, Kent! This is an exciting opportunity to gain hands-on experience in IT support and system maintenance while working alongside a seasoned professional.

Job Responsibility

  • Providing first-line IT support to employees, troubleshooting hardware and software issues with a smile
  • Assisting with the setup, maintenance, and repair of IT equipment, including computers, printers, and mobile devices
  • Supporting the installation and configuration of software and operating systems
  • Monitoring and responding to IT service desk requests in a timely manner, ensuring no query goes unanswered
  • Helping with network administration, including setting up user accounts and permissions
  • Learning and applying cybersecurity best practises to protect our company data
  • Supporting the IT team in ongoing projects, including system upgrades and migrations
  • Documenting IT processes and procedures for internal use, creating a resource for future team members

Requirements

  • A relevant IT qualification or prior IT experience (desirable but not essential)
  • A genuine passion for IT and technology
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities
  • Quick learning skills with the ability to adapt to a fast-paced environment
  • Basic understanding of computer hardware, software, and networks

What we offer

  • Collaborative environment where your contributions are valued
  • Opportunity to grow your skills under the guidance of experienced IT professionals
  • Exposure to complex IT tasks and chance to develop your skills
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