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In this vital position, you will oversee the end-to-end management of over 44,000 assets. Reporting to the Head of EUC & Assets, you will coordinate a cooperative team of specialists to improve our hardware and software asset management capabilities. You will play a central part in ensuring financial transparency, licensing compliance, and the technical integrity of our Configuration Management Database (CMDB).
Job Responsibility
Run ITAM improvement projects to ensure they meet strategic goals
Act as the process owner for IT Asset Management, ensuring alignment with ITIL v4 and internal policies
Manage ITAM budgets and report on asset depreciation and cost-saving opportunities
Lead the configuration and rollout of ITAM modules within the ServiceNow platform
Act as a key liaison for asset queries from Cybersecurity, Finance, and Procurement
Requirements
5-7 years in IT asset management, including at least 2 years in a leadership or governance capacity
Proven experience using ITSM platforms (such as ServiceNow) and CMDB integration
A strong understanding of software licensing models and asset life-cycle operations
Tertiary degree in Business, IT, or a related field, plus ITIL Foundation certification
Ability to develop constructive relationships across a complex organisation
ITIL Foundation certification (v4 preferred)
Certified IT Asset Manager (CITAM) or equivalent ITAM certification/relevant experience