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InnovAge Logo InnovAge · IT - Software Development

IT Applications Specialist III - HRIS

United States, Denver 86800.00 - 112900.00 USD / Year · Job Posted April 24, 2026
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Job Description

Under the supervision of the Director, Enterprise Applications, the IT Applications Specialist III – HRIS provides support of business-critical human resource applications, software, and architecture in the development, UAT and productions environments, and manage project activities for InnovAge and its affiliates.

Job Responsibility

  • Installs applications in the development and system test environments for Development and UAT testing
  • Performs system administration by writing utilities and monitoring information technology services
  • Provides technical support and maintenance of installed applications software
  • Assists with implementation, configuration and testing of new product versions with end users
  • Interacts with end users and software vendors in order to troubleshoot installation and implementation issues
  • Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostic of products
  • Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services
  • Conducts orientation to new users regarding applications of software
  • Functions as a key point of user contact and customer service for business systems and is accountable for user satisfaction
  • Assists in the execution of large and small IT projects
  • Actively supports applications system and collaborates with Service Desk team to resolve problems and incidents
  • Acts in a Lead role for the Application support team
  • Helps team tactically execute day-to-day responsibilities and assists where needed
  • Supports mobile devices

Requirements

  • Bachelor's degree in Computer Science, Information Systems Management, Accounting/Finance, Engineering or a related field from an accredited college/university
  • Minimum of 8 years of experience providing applications support, systems integration and system administration
  • Experience in supporting business related systems
  • Experience with and understanding relational databases, Active Directory and Microsoft Office Suite
  • Understanding of Human Resources principles depending on role
  • Understanding of IT General Controls and how to operate within said controls
  • Experience with Tier II and Enterprise level systems
  • Ability to analyze situations/problems and determine a plan on how to address without a playbook using strong critical thinking skills
  • Strong understanding of business/operational transactions and process flow as it relates to various types of Business Systems and related transactions
  • Install and configure application components
  • Troubleshoot and resolve day to day user issues including suspended transactions, End user issues, system performance, etc.
  • Critical thinking skills are a requirement as this position will also fulfill lead related duties and assist the team with execution of responsibilities
  • Current knowledge in light programming/scripting (Powershell, VB, TSQL, etc)
  • Experienced in identifying problems, gathering data, assembling requirements, and recommending solutions
  • Skilled at prioritizing and being able to work under the pressure of multiple demands while meeting/exceeding deadlines
  • Experience with supporting databases, specifically SQL Server, SSRS, and SSIS
  • Experience working in a team-oriented and collaborative environment
  • Organizational and conflict resolution skills
  • Exceptional Written and verbal communication skills
  • Strong critical/analytical thinking skills
  • Strong business acumen and customer service attitude
  • Excellent managerial and supervisory skills
  • Ability to consistently deliver on deadlines, on time and within budget
  • Excellent analytical and problem-solving skills
  • Financial skills and ability to analyze financial data
  • High tolerance of ambiguity
  • Mindset of "value creation"

What we offer

  • Medical/dental/vision insurance
  • Short and long-term disability
  • Life insurance and AD&D
  • Supplemental life insurance
  • Flexible spending accounts
  • 401(k) savings
  • Paid time off
  • Company-paid holidays
  • 401(k) plan with company match
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