IT Applications Service Manager - Healthcare Provider Job at NTT DATA (Noida)

IT Manager Epic Applications Learning-Strategy-Development

Responsible for managing a team in multiple applications (Epic Ambulatory, Order...

Location

United States , Englewood

Salary:

60.24 - 89.60 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Other in related field and 4 years of equivalent experience may be considered in lieu of Bachelor's degree
5 years in a clinical, clinical information systems, training, or instructional design environment that included project management

Job Responsibility

Responsible for managing a team in multiple applications (Epic Ambulatory, Orders, Beaker, Reporting, etc.) and standardizing instructional design, learning content, and build with a focus on enabling a web based training strategy for all users
Engage in and support long term planning and annual budgeting for both strategic and tactical investments
Manages the strategy to deliver workflow optimization and training assets to end users
Keeps current with changes and trends in the training and healthcare IT arena with a strong commitment to lifelong learning
Supports the development, design, and delivery of the training curriculum for the electronic health record and other applications
Develops high functioning teams of skilled professionals to support clinical and business application optimization and training, including user involvement in development, testing, and feedback
Participates in developing a governance process that is inclusive and responsive
Plans and supervises teams to assure timely completion of assigned goals and projects
Works with multiple roles and leadership from all aspects of the business to assure that information technology services meet the needs of the business
Provide leadership and oversight for team staff including goal setting, training/development, management of team schedule, paid-time-off, sick time, etc.), time-sheet approval, feedback, coaching and mentoring, policy and procedures, and related management functions

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

IT Epic Applications Manager- Professional Billing and Claims

Responsible for the planning, development, implementation, and operation of appl...

Location

United States

Salary:

63.45 - 95.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent knowledge in Computer Science, Business Administration, or related field
3 years of experience in information systems, solution design, systems development, implementation, and installation within a complex environment
1 year of management experience in project management and managing multi-discipline work teams
Experience with systems design and development from business requirements analysis through day-to-day management, and advanced project management skills
Knowledge of effective best practice in information systems operations, regulations, and guidelines
Skills and demonstrated experience in establishing excellent working relationships and partnering with various teams
Strong communication skills and the ability to communicate effectively with all levels of employees
Epic Resolute Professional Billing Administration and Epic Resolute Professional Billing Claims and Remittance Administration certifications, or another Epic Revenue Cycle certification

Job Responsibility

Responsible for the planning, development, implementation, and operation of applications within application scope which includes documenting and evaluating current systems, recommending, and justifying improved systems, contributing to priorities for system implementation, staffing resources, and developing the conceptual design for each improved application
Ensures that applications are designed and interfaced in a manner, which satisfies the users of the systems, and that all information is maintained, accessible, and integrated to satisfy both providers and users. Serves as the primary contract for operational leadership in the corresponding application areas
Responsible for executing and providing the results and conclusions of all phases of system applications, as defined by the long-range systems plan and the conceptual design, are accomplished according to established time frames. Communicates accordingly with various users, committees, and affiliates related to system plans, designs, and project status
Consults with users to identity, evaluate and formulate strategies to deal with opportunities for improvement in applications. Manages and provides support for changes/enhancements ensuring proper analysis, testing, change management and user input processes are followed
Assists with the management of hardware, software and/or consultant contracts and service agreements. Establishes and maintains vendor relationships
Leads multiple projects in all aspects of information systems lifecycle (information planning, business requirements definition, implementation, productions support)
Oversees the development, execution, administration, and evaluation of information systems processes and mechanisms to support the mission, vision, values, and strategic initiatives
Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale
Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Application Support And Maintenance - Healthcare Provider

We are currently seeking a Application Support and Maintenance - Healthcare Prov...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support. Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues. Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams. Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning. Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows. Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements. Strong understanding of LIS workflows, QC, specimen processing, analyzer interfaces
Experience with middleware systems (ASTM/HL7), device interfaces, and autoverification
Skills supporting blood bank systems, barcode labeling (ISBT‑128), compliance (AABB, CAP)
Ability to troubleshoot orders/results loops, connectivity, validation
Knowledge of accreditation requirements, QC/QA reporting
Data extraction & reporting for lab leadership and operational metrics
Experience working with Laboratory systems like Merge LIS, Orchard Harvest, Softlab, Sunquest Lab and other similar applications

Job Responsibility

Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues. Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams. Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning. Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows. Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Territory Business Manager, Service (Cleveland Territory)

As a member of Baxter’s sales team, you’ll be aligned to one of our global busin...

Location

United States , Cleveland

Salary:

60000.00 - 82500.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Strong understanding of the solutions selling process
Ability to build successful high-level relationships
Strong planning, organization, and communication skills
Proven influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers
Demonstrated analytical skills to effectively track sales activity, develop sales plans, understand local market competitive trends, and complete the analysis of sales deals
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time

Job Responsibility

Actively identify new profitable revenue growth opportunities and drive toward timely closure
Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base
Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory
Use CRM (SalesForce.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression
Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts
Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas
Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans. Conduct negotiations with the health care providers to finalize sales
Work collaboratively with other sales contributors, service, and corporate partners to ensure high levels of customer satisfaction
Facilitate the inventory and assessment of customer-owned equipment prior to implementing service agreements
Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

Program Manager (Healthcare)

The Program Manager (Healthcare Facilities) will provide leadership, oversight, ...

Location

United States

Salary:

Not provided

Bodwé Professional Services

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Information Systems, Engineering, or a related discipline from an accredited institution
Minimum of five (5) years of Department of Defense (DoD) experience
At least one (1) year of experience directly supporting the duties and responsibilities outlined in this position
Minimum of three (3) years of experience in medical facility management, facilities operations, healthcare facilities, or a closely related field
Experience managing programs, projects, or contracts within a federal or military environment
Strong written and verbal communication skills
Experience coordinating cross-functional teams and stakeholders
Ability to analyze data, prepare reports, and support executive-level decision-making
Must have or be able to obtain and maintain a Real ID or Passport in order to undergo commercial airfare travel
Must have or be able to obtain and maintain a valid driver's license

Job Responsibility

Serve as the primary point of contact for BUMED and the Contracting Officer's Representative (COR) regarding contract performance and program execution
Provide overall program management support for a comprehensive DMLSS-FM database sustainment program
Monitor contract performance, key milestones, deliverables, and operational issues, ensuring stakeholders are informed through written and verbal communications
Coordinate daily operational activities related to contract execution and program objectives
Support DMLSS-FM development initiatives proposed by JMLFDC representatives and end users
Represent BUMED as a designated member of the DMLSS Facilities Management Team
Participate in weekly JMLFDC teleconferences, Facilities Management Team meetings, and other required Medical Service meetings
Serve as the primary point of contact for BUMED-specific system change requests
Assist in developing, testing, validating, and implementing functional requirements for future DMLSS maintenance releases
Support interoperability efforts between DMLSS and other Computerized Maintenance Management Systems (CMMS)

Fulltime

Application Support And Maintenance - Healthcare Provider

Embrace the role of an Application Support and Maintenance Specialist – Healthca...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Understanding of perioperative workflows from pre‑op to PACU, including preference cards & case documentation
Ability to support sterile processing workflows: tray assembly, tracking, sterilization life cycle
Skills maintaining robotic & navigation systems (daVinci, navigation towers, cameras)
Knowledge of imaging/PACS connectivity for intra‑operative video & still capture
Familiarity with implant & tissue tracking regulations (AATB, FDA, Joint Commission)
Expertise in OR data analytics (turnover, case duration, utilization)
Experience working with Surgical Services systems like CensiTrac, iPlan, MEDSURG and other similar applications

Job Responsibility

Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Fulltime

Application Support and Maintenance - Healthcare Provider

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Skills supporting PACS administration, including DICOM routing, modality worklists, image lifecycle management, and multi‑site imaging workflows

Job Responsibility

Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Application Support And Maintenance - Healthcare Provider - Nursing

NTT DATA, Inc. currently seeks an Application Support and Maintenance to join ou...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4 – 8 years of experience
Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support
Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements

Job Responsibility

Provide transformative application support and maintenance for a leading healthcare provider in the United States
Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs
perform root cause analysis for recurring issues
Proactively monitor application health, interfaces, and batch jobs
perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning
Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows
Maintain knowledge articles, runbooks, and audit documentation
ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
Support nursing workflows, bedside documentation, care protocols

Fulltime

Select Country

IT Applications Service Manager - Healthcare Provider

Job Responsibility

Requirements

Looking for more opportunities?