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The resource will provide IT project management support and day-to-day operational support of IT applications, as well as data storage optimization, database analysis, and Azure modernization support. The resource(s) will work with several major databases, applications, and websites – providing project management, leading IT support, providing design assistance, and planning and developing technology efforts. The resource(s) will provide the leadership, expertise, training, analysis, and guidance necessary to build, deploy, administer, and maintain these critical systems. The resource(s) will provide information for managerial decision-making and provide application support to ensure effective communications and information exchange. The resource(s) will support internal/external employees as well as application, data, and connectivity issues as they arise, all with a timely turnaround. The resource(s) will also potentially assist multiple divisions that are currently experiencing significant data storage challenges and technical debt related to legacy databases and on premise systems. Several business units generate and maintain large volumes of structured and unstructured data but lack the internal capacity to analyze existing storage patterns, identify optimization opportunities, or design cloud aligned solutions that meet long term operational needs. To address this, the resource(s) will perform duties pertaining to data storage optimization, database analysis, and Azure modernization support.
Job Responsibility
Provide project management support
Be accountable for creating and communicating project artifacts
Regularly communicate scope/schedule status to stakeholders and negotiate changes to either
Manage project dependencies and sequencing of activities
Define project initiative and outcomes to ensure completion
Provide IT application support
Install/configure websites, applications, and databases
Provide 2nd level support – Troubleshoot website, application, and database issues
consult with other resources and perform research to determine source of issues
resolve issues
Manage remote access to systems
Be responsible for the overall planning, execution, and success of complex software solutions to meet customer needs
Provide technical direction on software applications in order to manage day-to-day operations
Manage vendor purchase requests, subscriptions, contracts, and payment
Manage vendor professional services
Implement and manage chatbots
Provide data storage optimization, database analysis, and Azure modernization support
Conduct comprehensive assessments of current data storage environments across participating divisions, including evaluation of storage capacity, performance, access patterns, bottlenecks, retention practices, and data sensitivity classifications
Perform database analysis of legacy systems, application databases, and other structured data environments to identify dependencies, inefficiencies, scalability concerns, and modernization opportunities
Lead structured requirements gathering sessions with business and technical stakeholders to capture current-state challenges, data usage needs, reporting requirements, and long-term operational objectives
Translate requirements and assessment findings into detailed technical documentation and recommendations, including modernization paths such as consolidation, rearchitecting, or migration to Azure-based solutions
Provide expert guidance on Azure data services (Azure SQL, storage accounts, Data Lake, and related capabilities) and propose future-state architectures that align with enterprise standards, governance requirements, and security policies
Support the planning and design of cloud migration strategies, proof-of-concept initiatives, and phased implementation roadmaps
Deliver current state assessment reports, detailed requirements documentation, proposed future state designs, and a migration or consolidation strategy with clearly defined risks, timelines, and resource considerations
Provide consultation to support decision-making and ensure alignment with enterprise standards
Requirements
Five (5) years’ experience in IT project management roles
Two (2) engagements lasting at least six (6) months each in IT project management roles
Two (2) engagements lasting at least six (6) months each in IT application support roles
Two (2) years’ combined experience supporting applications in Microsoft Azure and/or administering environments in Microsoft Azure
Two (2) years’ experience in data storage optimization
Two (2) years’ experience in database analysis
Two (2) years’ experience in Azure modernization support
Nice to have
Experience delivering solutions on Microsoft Azure
Experience implementing Azure networking, computing, and security best practices
Experience implementing Azure Data Lake Storage (ADLS Gen2) and Delta Lake
Experience managing Azure SQL, storage accounts, Data Lake, and Azure migration tooling
Experience using Azure Key Vault, Azure Monitor, and Log Analytics in enterprise environments