IT and Power Platform Specialist Job at Gomez and Sullivan Engineers (Buffalo)

Microsoft support specialist

The Microsoft support specialist provides end user support for a large scale Mic...

Location

United States , Washington, DC

Salary:

75000.00 - 95000.00 USD / Year

Procentrix

Expiration Date

Until further notice

Requirements

Bachelors Degree or equivalent experience
A minimum of 2 years of experience providing help desk / customer service support for enterprise systems, preferrably Microsoft based systems
Experience using the Microsoft Office Suite of applications
Excellent customer service and communications skills
Critical thinking, complex problem solving, and judgment and decision making ability
Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills
Must be able to obtain and maintain a federal government public trust clearance
Must be able to work full-time at the client site in Washington, DC
Must be a US Citizen

Job Responsibility

Receive customer requests via email, application and phone and perform data entry to ticketing system
Provision accounts, manage permission and address user training needs
Provide end-user software troubleshooting support
Provide phone support for local and field users
Apply advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions
Maintain current knowledge of relevant technologies as assigned
Update standard operating procedure and knowledge base articles
May require occasional travel to provide on-site technical support

Fulltime

Digital Strategist/M365 Specialist

We are seeking a skilled, curious, and proactive Digital Strategist to manage, s...

Location

United States , Milwaukee

Salary:

Not provided

GRAEF

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Technology, MIS, or related experience
Minimum of 4 years of experience managing Microsoft 365 environments, data management, application support, etc.
Strong knowledge of Microsoft 365 services and administration portals
Excellent problem-solving and communication skills
Related certifications

Job Responsibility

Management of Microsoft 365 application and collaboration systems
Provide training, support, and troubleshooting for Microsoft applications (Teams, SharePoint, OneDrive, etc.)
Collaborate with departments to enhance productivity using M365 tools, Microsoft CoPilot, and automation (Power Automate, Power Apps)
Develop and present key performance indicators for the role
Stay current with Microsoft updates and roadmap changes
recommend improvements
Conducting training with small and large groups
Recommending tools and platforms

What we offer

Training, Mentorship, and Leadership Development Programs
A team atmosphere dedicated to open communication and collaboration
Flexible Hours/Hybrid Schedule
Embed yourself in the community by participating in numerous outside activities that GRAEF endorses and supports
Exciting downtown office location, with free amenities, including onsite fitness center, pickleball courts, and more
Free covered downtown parking
Parental Leave
Paid Time Off
Medical/Dental/Vision Insurance
Life Insurance

Fulltime

Office-365 Consultant Architect

The Office-365 Consultant Architect will be responsible for leading the architec...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Demonstrable experience in M365 implementation with a technical background and experience in architecture
Demonstrable experience leading delivery teams, developing and mentoring people
Demonstrable knowledge of Microsoft solutions and application to client strategy
Strong communication and leadership, with experience in developing metrics around utilization, Great Place to Work, contribution, productivity and GPS scores
M365 Core Services (Exchange, SharePoint, Teams, OneDrive)
Microsoft 365 Copilot (end-user, admin & semantic index)
Copilot Studio (custom Copilot & GPT integration)
Power Platform integration (Power Automate, Power Apps, Power BI)
Microsoft Graph API
Microsoft Entra ID, Conditional Access

Job Responsibility

Be the architecture lead, providing mentorship and guidance to technical resources
Creating architectural standards to delivery M365 solutions to our end clients
Create deep subject matter expertise within the Practice and nurture talent across the grades
Working as part of the Practice team to drive our strategic partnership with Microsoft to support and enable innovation, investment and growth
Cultivate and enable a professional services culture and discipline, where the teams influence, sell and deliver specialist solutions and take responsibility for self-learning, career management and opportunities
Work directly with clients to present and deliver Microsoft 365 Solutions
Lead Copilot readiness assessments and M365 landscape analysis
Architect end-to-end Copilot integration across workload
Customize Copilot Studio solutions (custom GPTs, bots)
Create governance models for Copilot lifecycle management

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Positions open to people with disabilities

Microsoft Customer Insights Specialist

Specialist role focusing on Microsoft Customer Insights projects, data integrati...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience in a similar role
Knowledge of Big Data and Advanced Analytics (Data Science, Machine Learning)
Power BI experience
Microsoft Dynamics familiarity
Azure and Power Platform familiarity
Knowledge of integrations
Proven training in related area with Microsoft Customer Insights
Microsoft certifications in data analysis
Proficiency in Portuguese and English

Job Responsibility

Integrate data from various sources into Microsoft Customer Insights platform
Support configuration, customization and use of platform functionalities
Use advanced analysis tools to extract customer insights
Support customer segmentation using advanced capabilities
Develop test strategies for data transfer projects
Support Sales in implementation projects

Fulltime

AI Solutions & Platform Specialist

Our digital transformation lead builds fast — prototyping AI applications, LLM-p...

Location

India , Hyderabad

Salary:

Not provided

Fagron

Expiration Date

Until further notice

Requirements

2–4 years of hands-on experience building and deploying AI/ML or Microsoft platform solutions
Strong Python skills for backend development, automation, and ML pipelines
Working experience with Azure services: Functions, App Service, Azure ML, AI Search, Key Vault
Hands-on experience with LangChain, LlamaIndex, or AutoGen
Practical knowledge of RAG architectures and vector databases
Experience with Power Platform in an enterprise context: Power Apps, Power Automate, Copilot Studio, Power BI
Familiarity with CI/CD practices (Azure DevOps or GitHub Actions) and REST API integrations

Job Responsibility

Prototype to Production: Refactor and harden prototype code into stable, production-ready systems
Implement testing, error handling, logging, and monitoring across workloads
Contribute to engineering standards and code quality practices
Backend, Infrastructure & AI: Build and support Azure cloud infrastructure underpinning AI and platform solutions
Work on LLM pipelines, RAG systems, and agent orchestration using LangChain, LlamaIndex, or AutoGen
Integrate Azure OpenAI and OpenAI APIs into production workflows
Support fine-tuning and deployment of custom LLMs (HuggingFace, LoRA/QLoRA)
Integrations: Build and maintain integrations between AI solutions, Power Platform, enterprise systems, and third-party APIs
Develop pipelines and connectors using Azure Data Factory, Logic Apps, and custom APIs
Power Platform Governance: Manage Power Apps, Power Automate, Copilot Studio, and Power BI assets in production

What we offer

Being part of an international team
Permanent contract
A market-conform salary, all in line with your knowledge & experience
Fully remote set up
Annual bonus based on personal performance
Laptop
All national Indian holiday, plus 8 more vacation days

Fulltime

Product Support Specialist

We are looking for a dedicated Product Support Specialist to join our team in Mi...

Location

United States , Midlothian

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in IT consulting or leadership roles within technology
advanced knowledge of Microsoft Office 365 applications, including SharePoint, Teams, and Exchange
familiarity with Power BI for data visualization and report creation
strong understanding of cybersecurity principles and IT compliance standards
ability to manage multiple projects and prioritize tasks effectively
excellent communication skills, with the ability to engage both technical and non-technical stakeholders
general knowledge of basic network troubleshooting procedures
experience documenting processes and systems for organizational use.

Job Responsibility

Manage and maintain IT inventory across multiple business locations
develop and present proposals for new IT equipment, such as servers, printers, and computers
evaluate IT investments to align with organizational needs and strategic objectives
monitor and ensure reliability of backup systems and disaster recovery processes
conduct regular testing of business continuity plans to minimize risks
implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems
oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality
create and automate business reports using tools like Power BI, streamlining data processes
provide technical training and support to employees, bridging gaps in understanding
collaborate with stakeholders to translate technical concepts into actionable strategies.

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to top jobs, competitive compensation and benefits
free online training.

Fulltime