IT and Compliance Manager Job at 9amHealth

Job Description

This is a hands on, high ownership individual contributor role responsible for: Corporate IT and employee enablement; SaaS application and access management; Execution and monitoring of SOC 2, HIPAA, and HITRUST compliance (using Vanta). You will be the primary owner of internal IT operations and a key contributor to our compliance posture, working closely with Engineering, Security, People Ops, and external auditors. As the company grows, this role has a clear path to leading IT and security operations. In addition to corporate IT and compliance, this role is responsible for first level support and troubleshooting of 9amHealth’s internal applications and tooling, with a strong focus on access issues, permissions, and user enablement across internal platforms.

Job Responsibility

Corporate IT and employee enablement
SaaS application and access management
Execution and monitoring of SOC 2, HIPAA, and HITRUST compliance (using Vanta)
Employee IT & Device Management
Provide first level IT support for ~150 employees (growing to 200+)
Own Mac and mobile device management using Jamf
Manage device lifecycle: onboarding, offboarding, inventory, replacements
Enforce endpoint security controls (disk encryption, OS updates, security tooling)
Partner with People Ops to deliver a smooth and secure employee experience
SaaS Application & Access Management
Own administration of cloud based SaaS applications
Manage identity, SSO, MFA, and access control via Google Workspace
Conduct regular access reviews and enforce least privilege principles
Own SaaS vendor relationships, including: Security reviews and questionnaires, Contract renewals and license optimization
Budget ownership for IT and SaaS tooling
Administer and support both third party SaaS tools and internally developed platforms, ensuring secure and reliable user access
Compliance & Regulatory Execution (SOC 2, HIPAA, HITRUST)
Execute and support SOC 2 Type II, HIPAA, and HITRUST compliance efforts
Perform day to day compliance tasks using Vanta
Maintain evidence, policies, and control documentation
Monitor ongoing compliance requirements and control effectiveness
Coordinate audit preparation and respond to auditor requests
Track and remediate audit findings in collaboration with Engineering and Security
Internal Tooling & Application Support
Provide first-level support and troubleshooting for 9amHealth internal systems and applications
Resolve access, authentication, and permission issues across internal tools
Support user onboarding and offboarding for internal platforms
Act as the first point of contact for internal tool issues, escalating to Engineering or vendors as needed
Maintain documentation and run books for common internal tooling issues

Requirements

3-5+ years experience in IT Operations, Systems Administration, or Corporate IT
Hands-on experience managing macOS environments with Jamf
Strong experience administering Google Workspace and SaaS tools
Practical experience working in HIPAA regulated environments
Exposure to SOC 2 and/or HITRUST compliance programs
Comfortable operating hands on in a growing, regulated health tech company
Strong documentation, organization, and process discipline
Excellent communication skills with both technical and non technical stakeholders
Experience providing first level support for internal business or product platforms, particularly around access control and user permissions

Nice to have

Experience using Vanta or similar compliance automation platforms
Security adjacent experience (IAM design, EDR, device posture checks)
Familiarity with internal tooling commonly used in health tech environments (e.g. patient management systems, customer support platforms, internal admin tools)
Prior experience as the primary or sole IT owner in a scaling organization
Interest in growing into an IT / Security Operations leadership role

What we offer

health, dental, and vision insurance
flexible PTO
work from home options
professional development budget
support continuing education

9amHealth - All Job Offers

Select Country

IT and Compliance Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

IT and Compliance Manager

It Project Manager - Legal And Compliance

Academic Standards and Compliance Manager (Further and Higher Education)

Program Manager, AV Compliance- Vehicle and Driver Compliance

Program Manager, AV Compliance- Vehicle and Driver Compliance

Program Manager, AV Compliance - Regulatory Response and Compliance Monitoring

Senior Program Manager, AV Compliance - International Vehicle and Driver Compliance

Manager, Inpatient Pharmacist - Pharmacy Medication Utilization and Inventory Compliance Manager

It Senior Manager / It Manager, Risk Advisory Services

Our AI answers in your language