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This is a hands on, high ownership individual contributor role responsible for: Corporate IT and employee enablement; SaaS application and access management; Execution and monitoring of SOC 2, HIPAA, and HITRUST compliance (using Vanta). You will be the primary owner of internal IT operations and a key contributor to our compliance posture, working closely with Engineering, Security, People Ops, and external auditors. As the company grows, this role has a clear path to leading IT and security operations. In addition to corporate IT and compliance, this role is responsible for first level support and troubleshooting of 9amHealth’s internal applications and tooling, with a strong focus on access issues, permissions, and user enablement across internal platforms.
Job Responsibility:
Corporate IT and employee enablement
SaaS application and access management
Execution and monitoring of SOC 2, HIPAA, and HITRUST compliance (using Vanta)
Employee IT & Device Management
Provide first level IT support for ~150 employees (growing to 200+)
Familiarity with internal tooling commonly used in health tech environments (e.g. patient management systems, customer support platforms, internal admin tools)
Prior experience as the primary or sole IT owner in a scaling organization
Interest in growing into an IT / Security Operations leadership role