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We are seeking an IT Administrator to join our team in the Carson City area in a permanent placement capacity. This role supports a small-to-mid-sized environment and blends hands-on desktop support with entry level-level system administration responsibilities. The ideal candidate is a dependable, process-driven IT detail oriented who enjoys troubleshooting, supporting end users, and continuing to grow their infrastructure skillset.
Job Responsibility:
Provide Tier 1–2 technical support for desktops, laptops, peripherals, and business applications
Support Windows environments, including user provisioning and administration within Active Directory
Assist with administration and maintenance of Windows Server environments and core infrastructure
Support Microsoft 365 users, licensing, and basic administrative functions
Troubleshoot network connectivity issues including Wi-Fi, VPN, switching, and site connectivity
Assist with maintenance of firewalls, switches, and wireless infrastructure
Image, deploy, and configure workstations while managing hardware lifecycle processes
Support VoIP systems, endpoint devices, and general office technology environments
Perform system patching, updates, and basic security best-practice tasks
Maintain accurate documentation, procedures, and internal knowledge base resources
Monitor and manage service tickets, escalating more complex infrastructure issues as needed
Assist with inventory tracking for hardware, systems, and network equipment
Participate in small IT projects such as system upgrades, migrations, and deployments
Requirements:
2–4 years of experience in IT support, desktop administration, or entry level systems administration
Strong experience supporting Windows environments and end users in a business setting
Working knowledge of Active Directory, including user accounts, permissions, and group management
Experience with Microsoft 365 administration and support
Familiarity with Windows desktop environments and troubleshooting
Exposure to server or infrastructure support, ideally within Windows Server environments
Basic understanding of networking concepts including DNS, DHCP, Wi-Fi, and switching
Experience imaging and deploying devices across an organization
Strong troubleshooting, documentation, and customer service skills
Ability to manage and prioritize tickets in a fast-paced, hands-on environment
Ability to work independently while collaborating with a broader IT team
Nice to have:
Exposure to Cisco, Fortinet, or similar networking technologies
Experience supporting VoIP systems or participating in system migrations
Basic knowledge of PowerShell or automation tools
Relevant certifications such as CompTIA A+, Network+, or ITIL
What we offer:
medical, vision, dental, and life and disability insurance