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IT Administrator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Fort Worth

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an IT Administrator to support daily technology operations for a manufacturing environment in Texas. This contract-to-permanent position is ideal for someone who enjoys being the go-to onsite IT resource, delivering responsive support to office staff, production users, and leadership. The role combines hands-on desktop support, basic systems administration, and coordination with external partners to keep devices, collaboration tools, and core infrastructure running smoothly.

Job Responsibility:

  • Deliver first- and second-level technical assistance for employees by diagnosing and resolving issues related to workstations, software, peripherals, and basic connectivity
  • Act as the primary onsite IT contact, managing incoming support requests, setting priorities, and ensuring timely follow-through on open tickets
  • Maintain employee technology assets, including desktops, laptops, mobile devices, printers, scanners, and other endpoint equipment used in office and production settings
  • Provide high-touch technical support for leadership and key business users, ensuring a thorough and service-focused experience
  • Support conference rooms and meeting technology by keeping audio-visual systems operational and ready for daily use
  • Troubleshoot and assist with manufacturing floor technology such as handheld scanners, label printers, and non-traditional workstations
  • Administer core user access and device-related tasks within Active Directory, Microsoft Entra ID, Microsoft 365 Enterprise, and Windows 11 environments
  • Partner with managed service providers and outside vendors to address issues involving servers, firewalls, security, and broader infrastructure performance

Requirements:

  • Experience providing Tier 1 and Tier 2 desktop or help desk support in a manufacturing environment
  • Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft 365 Enterprise administration
  • Hands-on ability to troubleshoot hardware, software, Windows 11 systems, and common end-user technical issues
  • Experience supporting endpoints hosted in Intune
  • Familiarity with service desk ticket management and the ability to organize and prioritize support demands independently
  • Experience supporting audio-visual technology, conference room systems, and user collaboration tools
  • Ability to coordinate effectively with third-party vendors and managed service providers
  • Strong communication skills and professionalism when assisting employees across office and manufacturing environments
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Work Type:
On-site work
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