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HavocAI Logo HavocAI · IT - Administration

IT Administrator

United States, Rumford 75000.00 - 100000.00 USD / Year · Job Posted January 25, 2026
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Job Description

We’re seeking an experienced IT Administrator to support and scale HavocAI’s internal technology environment. This role is hands-on and highly impactful, supporting a team of deeply technical end users in a fast-paced startup setting. You’ll serve as the technical lead for end-user IT, helping deploy and manage devices, administer core business systems, resolve service requests, and build the foundations of a scalable IT function.

Job Responsibility

  • Deployment and support of user laptops, desktops, and servers across Windows, macOS, and Linux
  • Administration of a broad set of cloud-based business applications
  • Triage and resolution of IT service requests, including hardware and software troubleshooting
  • Management of IT hardware and software inventory to support ongoing hiring and growth
  • Install, configure, and support Windows, macOS, and Linux laptops and desktops, automating deployments where possible using MDM tools
  • Administer Microsoft 365, including user management, groups, SSO, permissions, and folder structures
  • Own employee onboarding and offboarding from an IT perspective, ensuring timely access provisioning and deprovisioning
  • Administer and support cloud-based tools such as Slack, Zoom, Cisco Meraki, Jira, and Microsoft 365
  • Monitor Slack and ticketing systems to triage and resolve priority IT issues while managing new-hire IT readiness
  • Maintain accurate tracking of IT hardware and software inventory and ensure sufficient stock for new hires

Requirements

  • 2+ years of experience in an IT Helpdesk or IT Support role
  • Bachelor’s degree in a related field or equivalent professional experience
  • Experience supporting software and/or hardware-focused engineering organizations
  • Hands-on experience administering Microsoft 365
  • Familiarity with IT ticketing systems (e.g., Jira Service Management)
  • Experience implementing or supporting a multi-platform MDM solution

What we offer

  • 100% Employer paid Health, Dental and Vision Insurance for you and your families
  • Life Insurance (Employer Paid)
  • Ability to participate in the companies 401k program (Matching)
  • Unlimited PTO policy with an enforced 2 week minimum
  • Equity Package
  • Work / Home Office Stipend
  • Global Entry
  • 16 Week Paid Parental Leave
  • Monthly Health and Wellness Stipend
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