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We are looking for a versatile Part time IT Administrator to provide hands-on technical support for an onsite team in Kalamazoo, Michigan. This Long-term Contract position is ideal for someone who enjoys solving a wide range of infrastructure and end-user issues while serving as a dependable local IT presence. The role will support daily operations on a PART TIME BASIS (20 HOURS/WEEK) 8AM-12-PM OR 9AM-12PM. Responsible for maintaining core systems and network components, and contribute to additional technical projects as business needs evolve.
Job Responsibility
Deliver onsite technical support for employees by resolving hardware, software, and connectivity issues in a timely manner
Administer Windows-based environments, including user accounts, system access, and routine server support activities
Maintain and troubleshoot network infrastructure such as switches, firewalls, and related equipment to support reliable operations
Provide support for endpoint devices and desktop systems, including Windows 10 workstations and Dell hardware
Assist with Active Directory administration, including account updates, permissions, and basic policy-related tasks
Support technologies used across the environment, including Citrix platforms and other business-critical systems
Monitor recurring technical issues, identify root causes, and recommend practical improvements to strengthen day-to-day IT performance
Contribute to infrastructure-related initiatives and operational projects when support demand allows, including work tied to evolving internal systems or processes
Requirements
Experience providing broad IT support across desktop, server, and network environments
Working knowledge of Active Directory and Microsoft Windows Server administration
Strong troubleshooting skills with Windows 10 and common end-user technology issues
Familiarity with network hardware and security platforms, including switches and Palo Alto firewalls
Experience supporting Dell systems and other standard enterprise hardware
Exposure to Citrix technologies within a business environment
Ability to work independently in an onsite setting and manage priorities with minimal supervision