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IT Administrator

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Valon Tech

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Location:
United States , New York

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

80000.00 - 100000.00 USD / Year
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Job Description:

We’re looking for someone to lead IT operations at Valon’s New York City office. You’ll be the on-site expert keeping everything running smoothly - from hardware and network setup to system access and day-to-day support. While your primary focus will be the NYC office, you’ll also provide hands-on support to our executive team and help remote employees stay connected and productive. You’ll test and roll out new technologies, streamline our operations, and be a key player in how Valon powers its fast-paced, tech-driven workplace.

Job Responsibility:

  • Be on-site in our NYC office Monday–Friday, 9 a.m. to 6 p.m., with flexibility for occasional after-hours maintenance
  • Serve as the go-to IT contact for the NYC office - owning issues end-to-end, providing top-notch support, and keeping everything running smoothly
  • Manage onboarding and offboarding, including device setup (Mac & Windows), provisioning software access, and laptop shipments as needed
  • Set up and maintain office infrastructure such as networks, video conferencing systems, printers, cameras, and conference rooms
  • Track and restock hardware inventory as needed
  • Respond quickly to helpdesk requests and ensure tickets are resolved promptly
  • Document processes and identify opportunities to automate and improve IT workflows
  • Lead or support projects that enhance the security, scalability, and efficiency of Valon’s IT systems

Requirements:

  • 5+ years of experience across IT domains such as computer and network administration, Google Workspace, identity and access management, service management, and business systems
  • Highly independent, capable of resolving complex issues while knowing when to escalate
  • Strong customer service mindset with a focus on delivering exceptional support
  • Proven ability to thrive in a fast-paced, evolving startup environment
  • Excellent written and verbal communication skills
  • Skilled at problem-solving and prioritization in high-demand situations
  • Meticulous attention to detail and accuracy
  • Self-motivated learner who quickly adapts to new technologies
  • Experience with security remediation, audits, and compliance best practices
What we offer:
  • competitive salary and 401 (k) plan
  • comprehensive medical, dental, & vision benefits
  • in-office snacks and drinks, and Bagel Fridays
  • pre-tax deductions for public transportation, rideshare services, and parking expenses
  • Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
  • 17 days paid time off, sick days, and 11 company holidays
  • 12 weeks off for both birthing and non-birthing parents - fully paid

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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