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Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open-air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world’s most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. This position is considered an Hourly/Seasonal/Part-Time Employee
Job Responsibility:
Responsible for deployment and tear down of POS terminals
Provides support to all point-of-sale system problems and escalate when necessary
Provides internal support of the Company’s PCs, printers, and related equipment
Assists in maintenance and upgrade of PC and POS equipment
Initiates and implement improvements to areas of responsibility
Conduct stadium walk-through to ensure all systems are operational prior to and during all events
Replacement of defective hardware before, during and after events
Diagnoses of software, firmware & hardware errors, and breakage
Maintain a thorough knowledge of the organization and adheres to all standards and practices
Occasionally assisting at other venues in the district on non-event days and during the off season
Perform other related duties, tasks and responsibilities as required
Requirements:
Must be at least 18 years of age (required)
Experience with Skytab Venue or Toast highly preferred