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We are looking for an experienced IT Administrator to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a dynamic environment, supporting both scientific and manufacturing staff. The ideal candidate will bring expertise in networking, systems administration, and hands-on troubleshooting.
Job Responsibility:
Maintain and optimize network infrastructure, including Meraki and Cato SD solutions
Troubleshoot and manage Azure virtual networks to ensure seamless operations
Administer backup systems, with a focus on Acronis technologies
Provide support for Citrix environments used for application delivery
Offer technical assistance for Agilent systems, including database backend and Citrix front end
Diagnose and resolve infrastructure issues across networks and systems
Collaborate with scientific and manufacturing teams to deliver hands-on IT support
Address operational and IT challenges as they arise, ensuring minimal disruption
Manage service desk tickets efficiently and provide timely resolutions
Implement and support Active Directory and Windows 10 systems
Requirements:
Minimum of 2-3 years of experience in IT infrastructure and systems support
Proficiency in Meraki networking and familiarity with SD solutions (Cato preferred)
Hands-on experience with Azure virtual network management
Knowledge of backup system administration, ideally with Acronis
Expertise in supporting Citrix environments
Strong troubleshooting skills across both network and systems domains
Comfortable working onsite in a manufacturing or laboratory setting
Self-motivated with excellent problem-solving abilities