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The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibility:
Responsible for deployment and tear down of POS terminals
Provides support to all point-of-sale system problems and escalate when necessary
Provides internal support of the Company’s PCs, printers, and related equipment
Assists in maintenance and upgrade of PC and POS equipment
Initiates and implements improvements to areas of responsibility
Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events
Replacement of defective hardware before, during, and after events
Diagnoses of software, firmware & hardware errors, and breakage
Maintain a thorough knowledge of the organization and adheres to all standards and practices
Assists at other venues in the district on non-event days and during the off season
Perform other related duties, tasks, and responsibilities as required.
Requirements:
Experience with POS, preferred Skytab Venue, Tapin2, Mashgin, Amazon JWO
Associate degree or equivalent experience
Solid analytical and problem-solving skills
Ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
Strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders
Must be able to adapt to environment changes immediately
Working knowledge of Microsoft applications to include operating system, office systems
Ability to be on feet and walk long distances
Ability to lift at least 50 lbs.
Must be available to work an event-based schedule, including but not limited to nights, weekends, and holidays as needed.
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage
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