IT Administrator (SecOps) Job at Quzara

Job Description

The IT Administrator (Security Operations Focus) at Quzara is a tactical and operational role responsible for maintaining the security hygiene of internal corporate and government IT environments. This position goes beyond traditional helpdesk support, acting as a hands-on enabler of secure identity management, endpoint compliance, and application lifecycle hygiene. The successful candidate will work closely with the security engineering and operations teams to uphold rigorous standards aligned to FedRAMP, CMMC, and Zero Trust frameworks.

Job Responsibility

Implement and manage Identity & Access Management solutions including Privileged Identity Management (PIM), Conditional Access policies, and Access Reviews across Azure Commercial and Azure Government (GovCloud) tenants
Configure and enforce secure Microsoft Intune compliance and configuration profiles for all corporate and development endpoints (Windows, Mac)
Execute patch management cycles to meet SLAs for vulnerability remediation across all workstations and servers
Maintain application security hygiene within Microsoft Entra ID (Azure AD), including certificate rotation, application lifecycle tracking, and SPN management
Own the resolution of IT support tickets, manage vendor support cases (e.g., Microsoft), and minimize downtime across critical teams including SOC, engineering, and compliance
Support internal IT audits and compliance evidence collection for FedRAMP, CMMC, and internal security assessments
Maintain detailed and up-to-date technical documentation for policies, procedures, and IT workflows
Collaborate with security engineers to align desktop, mobile device, and infrastructure configurations with secure baseline requirements
Provide after-action support for internal IT incidents, including user access anomalies, patch failures, and identity conflicts

Requirements

Minimum 3 years of experience in an IT Administrator or IT Operations role with a focus on secure environments
Prior experience supporting a cybersecurity firm, SOC, or FedRAMP-compliant organization is required
Expert-level experience with Microsoft 365, Microsoft Intune, Entra ID (Azure AD), and endpoint configuration management
Demonstrated understanding of Zero Trust architecture and security operations best practices
Hands-on experience with managing and resolving support cases via Microsoft or similar enterprise vendor channels
Experience writing and maintaining IT SOPs, patching documentation, and security configuration records
Strong troubleshooting skills across Windows, Azure AD, Intune, and basic networking
Must be a U.S. Citizen and eligible to support federal contracting clients and systems

Nice to have

Microsoft Certified: Identity and Access Administrator Associate (SC-300) or Microsoft 365 Certified: Administrator Expert (MS-102)
Additional Microsoft 365, Azure, or security-focused certifications are a plus (e.g., AZ-104, MD-102)

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IT Administrator (SecOps)

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