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The Application Support Specialist’s primary responsibility is to understand the processes of the Organization from application’s (MS Dynamics NAV 2009 R2) point of view and to resolve the end-user’s day-to-day issues. In addition to this, the NAV Developer will be required to analyze and contribute to functional specifications provided by business users and produce technical specifications in line with agreed standards, the primary focus will be technical liaison to business groups for application support.
Job Responsibility:
Understand the processes of the Organization from application’s (MS Dynamics NAV 2009 R2) point of view and to resolve the end-user’s day-to-day issues
Analyze and contribute to functional specifications provided by business users and produce technical specifications in line with agreed standards
Debug system problems and craft resolutions
Configure, develop, and deliver MS Dynamics NAV & Business Central software and components in all functional areas
Create new and modify existing customizations and integrations as requested by the business
Write reports using C/AL, SSRS, and Visual Studio
Installation and implementation of service packs and hot fixes as needed
Interacting with all store functions and networking with other IKEA stores
Requirements:
Technical Degree in Computer Science or equivalent
2+ years technical/functional expertise in developing Microsoft Dynamics NAV &/OR Business Central required
Familiarity with core business processes such as accounting, distribution, or manufacturing
Experience with converting data from legacy systems into Dynamics NAV
Experience with building applications in MS SQL 2014/2016, SSRS 2014/2016 preferred
Dynamics NAV Development, Install and Configuration certifications preferred
Experience of leading and developing people
The IKEA values accurately reflect your own values
Ability to solve problems or find new ways of working by identifying solution sources and/or ideas
Nice to have:
Basic understanding and experience with Hardware and hardware troubleshooting (Windows OS, MAC OS, Printers)
Basic understanding and experience TCP/IP, DNS, DHCP, and VPNs
Basic understanding and experience with LAN/WAN infrastructure and wireless networks
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