IT Account Relationship Manager Job at Robert Half (Medford)

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience managing a team of client-facing sales or account management organization
Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
Proven experience–and passion for–teaching and developing talent
Experience developing GTM strategy, building and executing operational plans
Successful track record of designing, implementing, and validating processes and programs
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
Exemplary sales fundamentals, understanding of different sales frameworks and tools
Adaptive, with the ability to balance short term and long term priorities

Job Responsibility

Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
Responsible for strategy, planning, building, and running a highly performing team
Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
Build data driven outreach programs based on customer behaviour and white space opportunities
Contribute to and translate company strategy into actionable, measurable team and individual goals
Setting standards of excellence and Inspiring the team to do their best work, continue growing, and execute at a high level

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience managing a team of client-facing sales or account management organization
Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
Proven experience–and passion for–teaching and developing talent
Experience developing GTM strategy, building and executing operational plans
Successful track record of designing, implementing, and validating processes and programs
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
Exemplary sales fundamentals, understanding of different sales frameworks and tools
Adaptive, with the ability to balance short term and long term priorities

Job Responsibility

Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
Responsible for strategy, planning, building, and running a highly performing team
Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
Build and be responsible for recruiting, coaching and developing a diverse team of Relationship Managers
Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
Build data driven outreach programs based on customer behaviour and white space opportunities
Contribute to and translate company strategy into actionable, measurable team and individual goals

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
With secure bike storage
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

HPE Aruba Services Account Manager

Renewal Sales Account Manager works within assigned customer accounts (direct an...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or bachelor’s degree preferred, or equivalent experience
4-7 years of relevant work experience or equivalent
Demonstrated success in achieving progressively higher quota is desired
Excellent relationship management and customer understanding expertise
Proactive escalation management
Strong account and opportunity planning and development skills for a variety of accounts
Demonstrates deep support services and renewal management expertise (portfolio, processes, data analysis, and tools)
Good knowledge of the company’s other offerings, strategic initiatives, technical trends, partner and competitor products, and strategies within the assigned solution set
Solid presentation and proposal expertise for a variety of renewals and contributions to new business development
Good business, sales, and financial acumen

Job Responsibility

Develops close customer/partner relationships
Manages support services, renewals, conversions, and upsells for an assigned set of varied installed base accounts
Focus on growing contractual renewals, attach, and new businesses for small-to-mid accounts
Uses solid account and renewal planning techniques, analytics, and a lifecycle approach to create proposals that meet customer/channel partner needs and grow HPE’s annuity business
Owns varied end-to-end renewal cycles aligned with the budgetary cycle, from account planning to driving customer engagement
Negotiates price and drives successful deal closure
Qualifies and pursues various services upsell and identifies new opportunity leads within their accounts to replace installed base sales erosion and grow accounts
Passes sales leads to the extended team for developing and presenting more complex support and product offerings
Maintains knowledge of competitors to strategically position the company's products and services
Accurately forecasts renewal orders and maintains pipeline and opportunities, following standard procedures and using tools/resources effectively

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing a client-facing team within a digital services organisation
Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
Experience leading and developing high-performing customer success or account management teams within a digital services environment
Strong commercial acumen and a deep understanding of strategic account management
Exceptional stakeholder management, communication, and coaching skills
Ability to use data-driven insights to inform strategy and performance
Skilled at collaboration across departments, managing change, and championing customer experience improvements
Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
Natural ability to influence senior leaders and board members
Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums

Job Responsibility

Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
Act as the voice of the customer at a senior manager level
Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
Influence the business forecast for renewals and upsell
Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
Reduce customer churn
Coach the team to drive value-driven and strategic conversations with customers
Provide an escalation route
Ensure solutions and products proposed to customers are fit for purpose

What we offer

25 days’ holiday
Buy up to 5 more days holiday
Birthday off
Extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match
4 x life assurance
Flexible working

Fulltime

Account Manager / Project Manager

This role blends account management, operations, and creative collaboration in a...

Location

United Kingdom , Uckfield

Salary:

28000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication, leadership, and organisational skills
proven ability working within Account Management/ Project Management ideally within a Manufacturing or fast moving field
A problem-solver with a proactive, can-do attitude
Financial acumen, ability to juggle different projects and understand profit and loss/costings
Detail-oriented with the ability to juggle multiple priorities
Strong team player who can also work independently
Proficient in Microsoft Office
Comfortable working to tight deadlines and under pressure
Ideally a driver, due to location

Job Responsibility

Build and maintain strong relationships with key UK retail and corporate clients
Collaborate with international suppliers to enhance the range
Raise purchase orders and order components to meet production needs
Manage stock and support production planning for timely delivery
Resolve queries with customer service teams, suppliers, and production departments
Gain financial understanding to accurately raise costs to customers
Support creative projects, from design briefs and photoshoots to marketing campaigns
Assist in executing the marketing strategy, including social media and e-marketing
Upload new products to e-commerce platforms
Be hands-on during peak season, working on-site with suppliers

What we offer

Excelelnt allowance of 24 days holiday + Bank Holidays, Parking, Pension, Private Medical Insurance, Social events, plus more +++

Fulltime

Key Account Manager - Enterprise Accounts

As a Key Account Manager for Enterprise Accounts, you will be responsible for so...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Groupon

Expiration Date

Until further notice

Requirements

5+ years of progressive sales experience in a dynamic, Enterprise-level environment, with a proven track record of proactive business development and strategic account management
Fluent in Arabic and English
Proven experience in acquiring and managing major national and multinational Enterprise accounts
Demonstrated ability to manage and close complex negotiations and high-level contractual agreements with C-Level executives
Experience in strategically managing multiple executive-level stakeholders and building long-term, mutually beneficial partnerships
Must be able to visit clients regularly face-to-face to foster and maintain strong business relationships
Self-motivated, target-driven, and focused on achieving challenging business objectives
Customer-focused with a strong strategic understanding of the business and value proposition

Job Responsibility

Lead the identification and pursuit of new, high-impact business opportunities through advanced market analysis, strategic cold outreach, and executive-level engagement to secure major national and multi-market accounts
Expertly guide potential Enterprise merchants through the complex sales cycle, addressing high-level strategic concerns, negotiating mutually beneficial, high-value terms and pricing, and closing significant deals while ensuring maximum profitability
Collaborate cross-functionally and internally to ensure the seamless, high-touch onboarding of new strategic partners and drive substantial revenue growth for the National division by expanding the high-value merchant base
Manage and develop a strategic portfolio of high-value, high-potential national and multinational accounts
Cultivate and maintain strong, executive-level relationships with national merchant partners, acting as a trusted strategic advisor and key point of contact to foster long-term, mutually beneficial partnerships
Proactively identify and architect complex upsell opportunities and collaborate strategically with Marketing to help partners maximize their international and local potential
Develop and execute sophisticated pricing strategies, considering complex market dynamics and promotional campaigns, to renegotiate and optimize existing contractual agreements through in-depth pricing analysis and performance monitoring

Account Manager, Strategic Accounts

The Account Management team looks to deepen relationships with customers, explor...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Generally, 7+ years experience in account management, inside sales, customer success or other relevant business areas
Proven experience selling Enterprise SaaS products across a global account footprint
Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
Experience meeting or exceeding performance goals
Experience managing high-revenue customer engagements with Enterprise-level customers
Experience managing complex, end-to-end sales cycles
Experience working with Channel Partners & GSIs to retain and grow customer accounts
Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
Experience using Salesforce, Clari and Tableau
Experience analysing data to support identifying opportunity and projecting growth trajectories

Job Responsibility

Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
Develop Senior and Executive relationships over video conferences and in-person
Manage high-value renewals & expansion across a sizable product portfolio
Oversee growth opportunity management and sales cycles end-to-end
Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
Forecast accountability for your owned book of business
Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
Manage up internally to provide awareness and advocacy of customer needs

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

IT Account Relationship Manager

Robert Half

Location:
United States , Medford

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for IT Account Relationship Manager

Manager, Relationship Managers (MM & Key Accounts)

Manager, Relationship Managers (MM & Key Accounts)