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IT Account Relationship Manager

United States, Medford 50000.00 - 70000.00 USD / Year · Job Posted February 08, 2026
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Job Description

We’re seeking an IT Account Relationship Manager to build strong client relationships, ensure satisfaction, and drive growth through trusted support and consultative service. The primary focus will be serving and growing existing client relationships while also acquiring new clients through strategic efforts. This role blends consultative account management with proactive business development: strengthening client partnerships, driving technology alignment, generating referrals, and uncovering new opportunities.

Job Responsibility

  • Serve as the main point of contact for client needs
  • Conduct business reviews and create tailored growth plans
  • Proactively address challenges and identify service opportunities
  • Turn satisfied clients into advocates through referrals and testimonials
  • Collaborate with internal teams to improve service delivery

Requirements

  • IT knowledge and sales success in the IT or related work history
  • Experience in client relationship management, sales and/or account support
  • Strong communication, planning, and problem-solving skills
  • Proficiency with CRM and productivity tools
  • Dependable, positive, and results-focused team player
  • At least 1 year of experience in account management

What we offer

  • Good benefits
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • free online training

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