Issuing Risk Operations Job at Airwallex (San Francisco)

Manager, Issuing Risk Operations

As a core member of our Issuing Risk Operations team, you will be a key driver o...

Location

United Kingdom , London

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Background in card payment risk, fraud operations, account taken-over (ATO) risk control or issuing dispute management within a high-growth FinTech or global startup
Experienced in using SQL/ Databricks and Business Intelligence tools to analyze fraud trends and inform rule adjustments
Act as a seamless collaborator within our global network, adapting quickly to different types of cases, regional requirements, and fast product launches
A strong sense of responsibility and a commitment to end-to-end solutions
Proven ability to master new processes quickly and handle a diverse range of cases in a fast-paced, ever-changing environment
Exceptional skills in coordinating with global stakeholders
A natural inclination to use AI/LLMs and automation to solve operational bottlenecks and enhance risk control

Job Responsibility

End-to-End Case Ownership: Lead the resolution of complex card payment risk cases and escalations
Rule Management & Strategy: Directly contribute to the design, implementation, and refinement of issuing risk rules
AI-Driven Optimisation: Proactively identify and implement ways to leverage AI tools and automated workflows to sharpen fraud detection and improve daily operating efficiency
Critical Stakeholder Collaboration: Work closely with cross-functional global partners (Product, Engineering, and Compliance)
Process Evolution: Translate learnings from daily escalations into structural process improvements

Fulltime

Manager/Associate, Issuing Risk Operations

As part of our Issuing Risk Operations team, you’ll be responsible for strengthe...

Location

Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts
The willingness to learn new processes and develop skills at a fast pace
Strong sense of ownership with attention to details
Strong analytical skills including excel, business intelligence tools. and SQL
Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology
Experience working in a global environment strongly preferred
Experience in FinTech or start-up experience is strongly preferred.

Job Responsibility

Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management
Responsible for improving risk settings and drive better customer outcomes with respect to fraud management
Manage fraud detection capabilities and ensure that customer and business impacts are mitigated
Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response
Support the launches of new products and use cases from a fraud / risk perspective
Manage SLAs and deadlines to meet team and company goals
Responsible for deepening relationships with key stakeholders across the Issuing business
Ensure adherence to local and Global Compliance policies and procedures.

Fulltime

Senior Risk Operations Manager

Location

Turkey , Istanbul

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Experience with SQL and/or development experience in one scripting language (ideally Python, but R is also considered).
Problem solving - Being able to solve issues that involve people and processes by using logic, common sense and data. Identifying the root cause of a problem as opposed to focusing on the symptoms.
5+ years of high performing work experience in Risk, Online Retailers, startup, strategy, operations, analytics, business development, or a variety of other specialty roles with demonstrated ability in quantitative fields.

Job Responsibility

Focus: The main issues will be to reduce Financial Fraud, Chargebacks, Cash Arrears, Refunds and Appeasements, Promo Abuse, Did Not Settle…
Develop & Optimize Processes - Develop and implement new risk mitigation solutions and frameworks that improve our ability to detect, measure and intervene against fraudulent activity, including better operational processes, automated systems and upstream design solutioning.
Analytics - Analysis of databases using SQL or Python to review earner, spender and merchant fraud related metrics to properly detect fraud and ensure high-quality experiences on the Uber system.
Strategy - Choose which projects the team should prioritize, and set a timeline to reach goals quickly.
Product Improvement - Evaluate risk potential of new product features or business lines and inform decision-making at the design and roll-out stages.

Fulltime

Investment Operations - Risk & Control - Senior Vice President

Individuals in Assessment & design are responsible for developing, designing, an...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Strong knowledge of Investments including Securities, Corporate Actions, Mutual Funds, Settlement, Income Processing, Security Pricing, Brokerage Operations, Alternative Investments, and Capital Markets
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls

Job Responsibility

Partner with the Global Wealth Investments Operations group (including Securities [Corporate Actions, Mutual Funds, Settlement, Income Processing, Security Pricing], Brokerage Operations, Alternative Investments, Capital Markets.)
Provides leadership and direction through a large team of professionals and/or junior managers
Provide leadership to drive optimization and efficiencies in projects
Assist management in guiding and influencing decisions that conform to business objectives
Manage the design, development, and implementation of Citi's comprehensive controls program
Assess the effectiveness of existing controls, identifying areas for improvement, and executing necessary changes
Continually manage controls enhancements geared towards increasing efficiency and reducing risk
Regularly assess the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
Work closely with key stakeholders and process owners to drive management decisions aimed at maintaining operations within the firm's Risk Appetite
Collaborate with key stakeholders to assess potential risks, develop risk mitigation activities, and define the acceptable level of risk across various areas of operation

Fulltime

Risk Operations Group Manager

The Business Simplification and Process Reengineering role will drive the re-ali...

Location

Poland , Warsaw

Salary:

340990.00 - 580610.00 PLN / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in strategy development and execution related with credit, lending, banking or regulatory projects
Strong wholesale lending product domain knowledge across including reference data across the various financial products
Strong understanding of key credit risk performance metrics, macroeconomic indicators, and general banking concepts
Experience with senior engagement management roles and program execution of significant scope in financial services for large organizations
History of partnering closely with, engineering, operations, and/or risk to drive change in an organization
Communication skills and ability to influence others and deliver clearly articulate presentations to senior leaders
Ability to work across all levels of management independently and effectively
Experience in defining controls or implementing policy changes
Proven expertise in risk management disciplines, and process simplification across the end-to-end wholesale lending lifecycle
Advanced communication and diplomacy skills

Job Responsibility

Drives results for the wider team by managing cross country processes, identifying risks, opportunities and suggesting solutions
Take ownership of tasks, initiatives and projects
manage them to their completion
Oversees and manages team in ensuring accuracy and completeness of activities performed
Reviews guidelines and regulations issued from time to time and ensure that requirements are met and gaps are remediated
Structure a risk management-based approach with proven methodologies to serve as enablers to the successful execution of the organizational strategy
Ensure initiatives align to the established control frameworks and are driving control automation, reducing reliance on manual solutions, and mitigating overall risk
Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies
Drive tactical and strategic planning to ensure the program corrective actions plans are met. This includes identifications, documentation, reviews of multiple before dissemination on a regular basis
Support tracking of Issue Management (CAPs/Issues), and in-country audits from ideation to IA validation

What we offer

Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls
Cooperation with a high quality, international, multicultural and global team
Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success
Management supporting balanced and agile work (flexible working hours, home office)
A chance to make a difference with various affinity networks and charity initiatives
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave

Fulltime

Payments Risk Operations Analyst

We are looking for an experienced Analyst to join our Payments Risk Operations t...

Location

United States , San Francisco

Salary:

90000.00 - 125000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

3+ years of experience in a fast-paced environment
experience in acquiring or issuing is a significant plus
detail-oriented and organized
ability to use data to solve critical problems
sound judgment and flexibility
ability to navigate ambiguity
ability to thrive in environments with minimal supervision
solid understanding of Network rules and the payments landscape (or the curiosity to master them quickly)
ability to translate complex compliance and network requirements into clear, actionable steps
excellent people skills

Job Responsibility

Work across both the acquiring and issuing domains, applying network rules and risk principles holistically to support end-to-end payment flows
Take ownership of risk mitigation by championing a proactive risk culture within the first line of defense
Stay up to date on Payment Network requirements and Adyen’s product evolution
Translate updates into operational strategies and provide expert guidance to both customers and internal stakeholders
Design and implement scalable processes to monitor our customers’ portfolio
Systematically drive process improvements to ensure that high-quality outcomes and risk mitigation scale alongside our business growth
Manage non-compliance notifications from networks by collaborating with customers, Account Management, Product and Partnerships teams
Partner with internal stakeholders to establish risk strategies that support our global expansion and long-term business goals
Act as a subject matter expert on PCI DSS
Manage data security incidents from a scheme perspective and handle complex inquiries

What we offer

equity (RSUs)

Fulltime

Senior Manager, Risk Operations Strategy

As Senior Manager, Risk Operation Strategy, you will play a pivotal role in shap...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Strong risk domain knowledge (e.g., fraud, credit, financial crime, operational risk)
Adequate product knowledge in payments, issuing, or lending
Strong data analytics skills, such as experience with SQL, Python, Databricks, or BI tools. Experience with using analysis tools to identify abnormal patterns
Strong consulting skills, including problem solving and project management
Proven ability to work collaboratively across functions and cultures
Excellent written and verbal communication skills

Job Responsibility

Find anomalies not detected by existing alerts or models through large-scale data analysis, and drive the enhancement of risk controls
Lead proactive risk assessments across risk types and products to identify critical control gaps and drive end-to-end closure plans
Manage and deliver complex, cross-functional risk projects, ensuring alignment and execution with key stakeholders
Develop and implement strategies to uplift operational efficiency, leveraging AI and automation
Prepare and present divisional performance updates, project progress, and risk insights to senior leadership
Handle special projects and deep dives on emerging risk issues, providing actionable recommendations to leadership

Fulltime

Operations Risk Lead

As an Operations Risk Lead, you’ll help ensure the stability and integrity of Ka...

Location

United States , New York

Salary:

160000.00 - 220000.00 USD / Year

Kalshi

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Finance, Economics, or a related field
Familiarity with clearing processes and operational risk management best practices
5-6 years of experience in listed derivatives, repo, treasury, or OTC markets, ideally at a clearing house, trading firm, an exchange or a FCM
Strong analytical capabilities and technical proficiency, including advanced Excel/Google Sheets skills (pivot tables, VLOOKUPs, macros) and a basic understanding of financial technology systems
Excellent written and verbal communication skills
capable of working effectively across technical and non-technical teams
Detail-oriented mindset with the ability to balance daily operational rigor and long-term risk strategy

Job Responsibility

Oversee daily trade and clearing operations across Kalshi’s current and new markets, ensuring accuracy, timeliness, and compliance
Serve as the primary contact for clients, brokers, and clearing members facing trade or system issues, ensuring fast resolution and clear communication
Continuously monitor risk exposure, system performance, and operational controls
swiftly escalate and collaborate with engineering and risk teams to address and remediate issues
Identify operational risks proactively and contribute to the development and refinement of automated monitoring and exception-handling systems
Lead or participate in incident response, root-cause analyses, and post-mortems, ensuring actionable outcomes and continuous operational improvements
Partner cross-functionally with other teams to drive continuous improvement in risk management processes, documentation, and governance, enhancing Kalshi’s operational resilience and compliance posture
Support new clearing and risk initiatives aligned with Kalshi’s growth strategy and expansion into new markets and trading products

What we offer

equity and benefits

Fulltime

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Issuing Risk Operations

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