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Adyen is looking for an Issuer Partnerships Manager in North America as we build our partnerships across key card issuers. This role will be focused on building and nurturing relationships with card-issuing banks and financial institutions, aiming to significantly improve authorization rates and overall payment performance for Adyen's merchants.
Job Responsibility:
Build Strategic Relationships: Develop and maintain high-level relationships with key card-issuing banks and financial institutions
Drive Performance Optimization: Implement data-driven strategies to proactively monitor BIN/MID performance, identify trends, troubleshoot decline rates, and optimize transaction types
Resolve Operational Challenges: Act as a dedicated point of contact for day-to-day problem-solving
Advance Data & Innovation Partnerships: Lead discussions and initiatives for enhanced data sharing, issuer education, and joint cost-reduction efforts
Collaborate on Process & Tooling Automation: Work closely with internal teams to design, develop, and implement standardized, repeatable workflows, robust monitoring systems, and automated tools
Requirements:
5+ years of experience in payments, acquiring, or card networks
Proven payments industry expertise and a deep understanding of issuer transaction behavior and risk setups
Experience developing and implementing performance monitoring programs, utilizing dashboards, alerts, and data analytics
Exceptional relationship management and negotiation skills
Exceptional communication and negotiation skills
Comfortable operating in a fast-paced, high-growth environment
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