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Issuer Partnerships Manager

adyen.com Logo

Adyen

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Location:
United States, New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

169000.00 - 220000.00 USD / Year

Job Description:

Adyen is looking for an Issuer Partnerships Manager in North America as we build our partnerships across key card issuers. This role will be focused on building and nurturing relationships with card-issuing banks and financial institutions, aiming to significantly improve authorization rates and overall payment performance for Adyen's merchants. By establishing and leveraging these issuer partnerships we want to establish deep, data-driven alliances with issuers, elevating payment performance and driving industry-leading value.

Job Responsibility:

  • Build Strategic Relationships: Develop and maintain high-level relationships with key card-issuing banks and financial institutions, moving beyond transactional interactions to strategic partnerships and exploring new joint opportunities and solutions
  • Drive Performance Optimization: Implement data-driven strategies to proactively monitor BIN/MID performance, identify trends, troubleshoot decline rates, and optimize transaction types to enhance authorization rates and reduce unnecessary declines
  • Resolve Operational Challenges: Act as a dedicated point of contact for day-to-day problem-solving, collaborating with account managers, issuers, and internal support teams to resolve issues efficiently and establish clear escalation paths
  • Advance Data & Innovation Partnerships: Lead discussions and initiatives for enhanced data sharing, issuer education, and joint cost-reduction efforts, contributing to innovation and the adoption of new standards and protocols within the payment ecosystem
  • Collaborate on Process & Tooling Automation: Work closely with internal teams, including Merchant Data Analytics and Merchant Observability, to design, develop, and implement standardized, repeatable workflows, robust monitoring systems, and automated tools

Requirements:

  • 5+ years of experience in payments, acquiring, or card networks
  • Proven payments industry expertise and a deep understanding of issuer transaction behavior and risk setups
  • Experience developing and implementing performance monitoring programs, utilizing dashboards, alerts, and data analytics to proactively identify trends, diagnose issues, and drive resolution, or other demonstrated experience with data science and analytics
  • Exceptional relationship management and negotiation skills, with a track record of building and maintaining high-level relationships with key issuing banks and navigating hierarchical structures to foster strategic partnerships
  • Exceptional communication and negotiation skills, with the ability to influence both internal and external stakeholders across different functions and organizational levels
  • Comfortable operating in a fast-paced, high-growth environment

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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