Issue Management Sr. Analyst Job at Citi (Heredia)

Issue Management Sr. Analyst

Individuals in Issue Management are responsible for the coordination and compreh...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
Ability to identify, measure, and manage key risks and controls.
Strong knowledge in the development and execution for controls.
Proven experience in control related functions in the financial industry.
Proven experience in implementing sustainable solutions and improving processes.
Understanding of compliance laws, rules, regulations, and best practices.
Understanding of Citi's Policies, Standards, and Procedures.
Strong analytical skills to evaluate complex risk and control activities and processes.
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
Strong problem-solving and decision-making skills.

Job Responsibility

Help support for the coordination and comprehensive management of issues with key stakeholders
Help drive issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
Help facilitate Business / Function Quality Control engagement across the full lifecycle of high impact issue remediations and key remediation programs
Help maintain a robust tracking and reporting issue inventory including issue quality metrics to provide visibility on the status of control gaps and Issues quality control processes highlighting risk and escalating concerns in timely manner
Implement sustainable solutions by addressing root causes
Utilize analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement
Identify and analyze potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies
Help support key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
Help incorporate lessons learned guidance into the development of corrective action plans, promoting continuous improvement and timely closure of issues
Ensure compliance with all relevant regulatory requirements and internal policies

Fulltime

Issue Management Sr. Analyst

Working at Citi involves joining a team of more than 230,000 dedicated people gl...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills

Job Responsibility

Help support for the coordination and comprehensive management of issues with key stakeholders
Help drive issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
Help facilitate Business / Function Quality Control engagement across the full lifecycle of high impact issue remediations and key remediation programs
Help maintain a robust tracking and reporting issue inventory including issue quality metrics to provide visibility on the status of control gaps and Issues quality control processes highlighting risk and escalating concerns in timely manner
Implement sustainable solutions by addressing root causes
Utilize analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement
Identify and analyze potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies
Help support key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
Help incorporate lessons learned guidance into the development of corrective action plans, promoting continuous improvement and timely closure of issues
Ensure compliance with all relevant regulatory requirements and internal policies

What we offer

Global benefits supporting well-being, growth and work-life balance.

Fulltime

Sr Risk Management Analyst - Wealth Management

Voya Financial is seeking a Senior Risk Analyst for the Voya Financial Risk Mana...

Location

United States , Boston

Salary:

120000.00 - 145000.00 USD / Year

Voya Financial

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Economics, Risk Management, or related field (Master’s preferred)
Professional certifications such as FRM (Financial Risk Manager), CFA (Chartered Financial Analyst), or PRM (Professional Risk Manager) are strongly preferred
7+ years of experience in risk management within financial services, ideally in wealth management or investment advisory
Strong understanding of investment products (equities, fixed income, alternatives, structured products)
Knowledge of regulatory frameworks (SEC, FINRA, Basel III, Dodd-Frank)
Advanced proficiency in risk modeling, stress testing, and scenario analysis
Excellent communication, presentation, and stakeholder management skills
Proactive and practical attitude
Strong verbal and written communication skills
Curiosity about our business and industry

Job Responsibility

Conduct quantitative and qualitative risk assessments across portfolios, investment strategies, and client accounts
Monitor market, credit, liquidity, and operational risks impacting wealth management activities
Develop and maintain risk dashboards, metrics, and reporting tools for senior management
Enhance risk management frameworks, policies, and procedures tailored to wealth management services
Recommend improvements to risk governance structures and escalation protocols
Partner with advisors, and business teams to evaluate risk exposures in investment strategies
Provide risk insights to support decision-making in client portfolio construction and product development
Act as a subject matter expert on risk issues for cross-functional teams
Prepare detailed risk reports for senior leadership, risk committees, and board presentations
Communicate complex risk concepts clearly to both technical and non-technical stakeholders

What we offer

Health, dental, vision and life insurance plans
401(k) Savings plan with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year

Fulltime

Program Management Sr Analyst

The Program Management Sr Analyst is a seasoned professional role. Applies in-de...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience managing or participating in projects or leading operational processes, especially in a highly-regulated industry
Bachelor’s/University degree or equivalent experience

Job Responsibility

Regularly engage with third-party relationship owners (across all Citi businesses and functions, as well as third-party operational risk leads, control owners, and TPM operations staff in support of the TPM control waivers and dispensations request and approval process
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Applies best practices for effective communication and problem-solving
Understand the bank environment and compliance and regulatory requirements
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Controls dispensations are often time-sensitive requests, and execution must be orchestrated in a safe and sound manner, with thorough documentation and leadership throughout the process
Create reports including standard weekly and monthly TPM control waivers and dispensation summaries, requests for audit deliverables, and custom reporting to identify trends and strategic opportunities for efficiency enhancements or risk reduction

Fulltime

D&T Sr Analyst - Credit Management

Purpose of the Job

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Proficiency in SQL
Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)
Experience with product management tools (e.g., Jira)
Excellent communication and stakeholder management skills
Strong analytical skills and problem-solving ability
Effective time management and ability to prioritize competing tasks
3–5 years of experience in business analysis
Bachelor's degree in related field

Job Responsibility

Connect with business teams to gather, understand, and document business requirements in user stories
Maintain and manage a well-organized product backlog
Prioritize tasks and user stories based on business value and urgency
Collaborate with cross-functional teams to ensure alignment and smooth delivery
Work closely with engineering teams to ensure solutions are delivered on time and meet business requirements
Conduct QA testing to validate delivered solutions against defined requirements
Provide ongoing support and close cases in a timely manner
Investigate system issues and collaborate with relevant teams to deliver effective fixes

Senior Vice President - Global Credit Reserve Sr. Lead Analyst - Risk Management

The Global Credit Reserve Team oversees the firmwide credit reserving approaches...

Location

Canada , Mississauga

Salary:

141600.00 - 212400.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience
Solid knowledge and hands-on experience in risk management, especially with credit portfolios, exhibiting abilities in scrutinizing, probing, and supervising first line of defense risk management
Acumen in questioning, examining, and validating new account strategies, account management strategies, and non-scoring financial models
Familiarity with compliance protocols with a demonstrated ability to direct, assess and dispute compliance adherence
Experience in directing internal and external audits, with a strong understanding of oversight reviews, demonstrating competence in questioning and appraising audit processes
Ability to collaborate with multiple teams and departments with a focus on managing, inspecting and disputing collaborative endeavors
Comprehensive knowledge and experience in risk assessment, particularly when making business decisions demonstrating, strength in contesting, scrutinizing, and ensuring decisions maintain the firm's reputation
Proficiency in ensuring compliance with legal and regulatory requirements, demonstrating ability to dispute, assess, and supervise compliance processes
Advanced expertise in scrutinizing and evaluating complex financial data, with the capacity to make strategic decisions under review
Proficiency in credit analysis, counterparty risk, and portfolio stress testing, including the ability to predict and plan for potential market fluctuations whilst challenging these predictions

Job Responsibility

Supervise and scrutinize risk management activities related to the credit portfolio, including risk assessment, mitigation, monitoring, and reporting to ensure optimal performance
Oversee the end-to-end framework for credit reserve adequacy, carefully assessing and mitigating potential risks
Review new and enhanced modelling techniques applied for credit reserving
Conduct rigorous internal and oversight reviews, probing and investigating internal processes and controls, managing any internal audits or regulatory exams to uphold institutional integrity
Assess and analyze risk during decision making processes, using sound judgement to safeguard the firm's reputation and financial stability
Ensure firm policies are upheld, promote ethical conduct, and rigorously examine activities and processes to ensure compliance with relevant legal and regulatory requirements
Stay informed about industry trends, leverage strong communication skills to clearly relay information to various stakeholders and make complex business decisions
Monitor and adapt current practices according to the latest trends in credit risk analysis, leveraging expertise for improved forecasting and allowance calculations
Manage governance discussions to ensure reserve adequacy
Is an enthusiastic and early adopter of change

Fulltime

Sr. Analyst, Contract & Account Management

This position is primarily responsible for managing the tracking of and fulfilme...

Location

United States , Andover

Salary:

105350.00 - 158025.00 USD / Year

Enel

Expiration Date

July 30, 2026

Requirements

Bachelor’s degree or equivalent, Master’s degree preferred
Minimum of 5-7 years of related experience in energy market settlements
Self-motivated with the ability to work independently and as part of a group
Excellent communications, interpersonal, and organizational skills required
Demonstrates creativity, and independent thought when solving problems
Builds positive relationships with internal and external groups
Will require full knowledge of functional responsibilities of all groups/individuals within the organization
Strong analytical, critical and economical thinking and problem solving skills
Ability to multi-task, grasp complex issues, as well as pay strict attention to details
Strong communication skills in a team-oriented, open work space environment

Job Responsibility

Manage the tracking of and fulfilment of settlement contractual obligations under Power Purchase Agreements (PPAs)
Analyze and report the financial results of the energy management and power operations activities for a portfolio of power plants and power contracts
Act as first point of contact for interpretation of settlement terms and commitments under the Power Purchase Agreements
Perform PPA contract administration by tracking, reporting and ensuring the fulfilment of contractual obligations such as output and availability targets and guarantees
Execute monthly/quarterly Renewable Energy Certificate (RECs) transfers and oversee invoicing to counterparties for each power plant
Coordinate and oversee curtailment reimbursement process invoicing to counterparties
Perform analytical research to determine cause of settlement discrepancies
Coordinate with counter-parties to proactively and timely resolve invoice reconciliation discrepancies
Provide data collection and reporting assistance during internal and external audits
Partner with Accounting Finance and Control unit to reconcile settlement statements

What we offer

Affordable, quality healthcare for you and your family
Life insurance
Disability benefits
Retirement benefits
Flexible spending accounts
Tuition reimbursement
Professional development allowance
Benefits effective as of day one
401k with match fully vested as of day one
Generous PTO including: 4 weeks annually of vacation, personal days, volunteer days, your birthday off, paid holidays, and sick time

Fulltime

Program Management Governance Business Unit Sr Lead Analyst

Shape your career with Citi in Dublin. By joining Citi, you will become part of ...

Location

Ireland , Dublin

Salary:

109920.00 - 164880.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Extensive experience in a Program Management planning role
Advanced level of experience in Project Management
Subject matter expert in one or more areas of planning
Proven influencing and relationship management skills
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Lead the project management and execution of high-priority, sensitive security initiatives directly on behalf of the Head of Security
Manage the agenda for the CSIS Security Leadership Forum, ensuring topics are strategic, timely, and aligned with organizational priorities
Oversee the tracking of all major security program deliverables and assigned actions to ensure accountability and timely completion
Provide critical support to the Security Leadership Team during crisis events, including convening and leading Security Event Triage groups to manage and respond to significant incidents
Produce and deliver regular and ad-hoc security program updates, reports, and presentations for senior leadership and internal stakeholders, translating complex information into clear, business-focused insights
Provide sophisticated analysis and interpretive thinking to define complex problems and develop innovative solutions, leveraging a comprehensive knowledge of the business
Directly impact business direction and strategic decisions, influencing and negotiating with senior leaders across functions
Act as an advisor or coach to new or lower-level employees and be responsible for resource management and allocation of work
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets
Drive compliance with applicable laws, rules, and regulations, adhering to Policy and applying sound ethical judgment

What we offer

Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Whole host of additional benefits that support you (and your family) to be well, live well and save well

Fulltime

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Issue Management Sr. Analyst

Job Description

Job Responsibility

Requirements

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