Issue Management Officer

• Establishing and overseeing the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
• Looks for ways to improve the current process and share best practices with senior leadership
• Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks
• Builds trusted internal and external customer relationships
• Ability to manage teams

• 2-5 years relevant experience
• High Level analytical research and investigative skill set including experience with background checks/intelligence/customer research/transactional analysis
• High level of analytical skills and complex problem-solving
• Excellent planning and organizational skills
• Proficient PC skills (Microsoft Office with emphasis on Excel)
• Consistently demonstrates clear and concise written and verbal communication skills

Inglés intermedio deseable