Issue Management Lead Business Execution Consultant, Wells Fargo

Wells Fargo

Location:
United States, Multiple locations

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

119000.00 - 224000.00 USD / Year

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Job Description:

Coordinate and support CSBBO Customer Service and Small Business Banking Issue and Corrective Action owners with the end-to-end coordination of Issues throughout the Issue Management life cycle; Pre-Vetting, capture, monitor, sustainability & validation

Job Responsibility:

Coordinate end-to-end coordination of Issues throughout the Issue Management life cycle
Ensure Issue Lifecycle process is adhered to and within required timelines
Seek final reviews and gather approvals from required stakeholders
Gather appropriate key stakeholders for new potential Issue submissions
Lead Issue Pre-Vetting meetings
Draft required information for final Issue or Non-Issue decision
Make decisions on final verbiage and Issue documentation
Coordinate and finalize Issue detail
Determine appropriate stakeholders and coordinate Root Cause Analysis sessions
Lead Corrective Action development sessions
Create Issue Task Plan
Hold routine check-in meetings throughout Issue lifecycle
Confirm implemented Corrective Actions and Controls are implemented and sustainable
Collect artifacts and evidence to prove success criteria

Requirements:

5+ years of Business Execution, Implementation, or Strategic Planning experience
Extensive knowledge of Issue Management Policy, Issue Management Minimum Standards Guidance, Approval Matrix
Extensive knowledge of Veritas system
Advanced level of decision making
Advanced skills in effective Issue writing and documentation
Advanced skills in issue management or project management
Advanced skills in policy-driven timeline management
Advanced ability to think critically in a complex environment
Advanced knowledge of and experience with Corrective Action Artifact document
Competent in Compliance and Operational Risk environment and WF Risk Management Framework
Competent in Control environment
Ability to manage a heavy workload and keep working groups on-track

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance
Critical illness insurance
Accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
September 12, 2025

Expiration:
September 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Issue Management Lead Business Execution Consultant

Wells Fargo

Location:United States, Multiple locations

Category:IT - Administration

Contract Type:Employment contract