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Lead the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards
Ensure the quality, business continuity, environmental, health and safety processes align with ISO 9001, 22301, 14001 and 45001 standards including other applicable regulations
Develop and refine policies, procedures, and guidelines aligned with ISO standards to ensure compliance and efficiency in operations
Identify opportunities for improvement within the IMS and drive initiatives to enhance operational efficiency and compliance
Conduct risk assessments and implement strategies to mitigate risks associated with quality, continuity, environment, and occupational health and safety
Communicate and ensure adherence to all the ISO standards and integrated management system across the organization
Implement corrective and preventive actions and ensure accurate and timely reporting to regulatory authorities
Develop and maintain change control, business continuity, incident response, disaster recovery and crisis management plans and procedures
Conduct regular drills and exercises to test the effectiveness of the quality control, health and safety, environmental, continuity and recovery plans
Provide training and guidance to employees to ensure awareness and understanding of ISO standards and their application within the organization
Promote a culture of quality, continuity, environment and safety awareness and compliance
Establish and maintain systems for monitoring and measuring the performance of Integrated Management System
Analyze data to identify trends, evaluate the effectiveness of IMS, and drive continuous improvement
Plan and conduct regular internal audits to assess compliance with ISO standards
Communicate IMS performance to internal and external stakeholders
Engage with employees and management to gather feedback and address concerns regarding implementation of IMS
Coordinate external audits by certification bodies and regulatory agencies
Ensure the organization's readiness for external assessments and certifications
Requirements:
Bachelor’s degree in Quality Management, Business Administration, or a related field
Relevant certifications in ISO standards (e.g., Lead Auditor / Implementor ISO 9001:2015, 22301, 45001, 14001) are highly preferred
4+ years of progressive experience in implementing and managing QMS, preferably across ISO 9001, 22301, 14001, and 45001 standards
Expertise in interpreting ISO standards and their practical application within diverse organizational contexts
Proven track record in conducting internal and external audits, and managing certification processes
Strong analytical skills with the ability to assess complex processes and drive improvements
Excellent communication, leadership, and stakeholder management skills