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Maintain and enforce the ISO 9001 Quality Management System (QMS), ensuring compliance with all standards and requirements
Lead internal and external audits
coordinate responses, corrective actions, and audit readiness activities
Manage document control, procedures, and records to ensure accuracy and consistency across operations
Drive corrective and preventive actions (CAPA), including root cause analysis and follow-up to closure
Administer government contracts to ensure compliance with all applicable regulatory and contractual requirements
Review and validate quotes, contracts, and modifications for accuracy and adherence to requirements
Ensure proper flow-down of contract requirements to operations and support teams
Serve as the primary liaison between internal teams, customers, and government representatives
Coordinate cross-functional communication to align operations with quality and contractual requirements
Identify gaps in processes and drive continuous improvement initiatives to enhance quality, compliance, and efficiency
Establish and monitor key performance indicators (KPIs) related to quality and compliance performance
Provide training and guidance to teams on QMS standards, procedures, and compliance expectations
Escalate non-compliance issues and ensure timely resolution to maintain operational and regulatory integrity
Requirements
You have a quality management, business administration, or related degree with relevant experience, and: ISO coordination, quality management, or compliance
2 or 3 years of experience
In-depth knowledge of ISO standards (9001, 14001, etc.)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communications skills
ISO lead auditor certification preferred
Accountable for maintaining certification, audit readiness, and adherence to contractual and regulatory requirements
Provides oversight and governance across multiple functions without direct supervisory responsibility