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Island Activities Coordinator

United States of America, Lana'i city, Hawaii 28.00 USD / Hour · Job Posted February 18, 2026
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Job Description

The Four Seasons Resorts Lāna’i is looking for an Island Activities Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Job Responsibility

  • Delivering exceptional guest service while managing, coordinating, and confirming all private activity reservations
  • Ensuring smooth communication between guests, desk agents, vendors, guides, and internal departments
  • Maintaining accuracy in scheduling, billing, and operational details for every private experience
  • Creating an atmosphere of aloha and Hawaiian hospitality while anticipating guest needs
  • Guest Service & Private Booking Coordination
  • Sales & Guest Experience Enhancement
  • Reservations Systems, Scheduling & Reporting (Book4Time)
  • Operational Coordination & Communication
  • Billing, Payments & Administrative Responsibilities
  • Support events, VIP arrivals, and group itineraries as assigned
  • Assist with onboarding/training of new coordinators

Requirements

  • Successful candidate must possess legal work authorization in United States
  • Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
  • Weekend and Holiday availability required
  • Strong guest service mindset with attention to detail
  • Excellent organization, communication, and follow-through
  • Proven ability to manage multiple priorities while maintaining accuracy
  • Comfortable working with luxury guests and VIP expectations
  • Sales confidence and ability to recommend experiences in a natural, guest-focused way
  • Preferred: experience in hospitality, concierge, reservations, or activity operation
  • Ability to be remote or on site

What we offer

  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
  • Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs
  • Energizing Employee Culture

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