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Robert Half Logo Robert Half · IT - Administration

Is analyst

United States, Southfield · Job Posted April 01, 2026
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Job Description

The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.

Job Responsibility

  • Install and maintain desktops, servers, and network equipment
  • Support telephony, printers, and endpoint devices
  • Troubleshoot hardware and connectivity issues
  • Maintain server operating systems and applications
  • Manage user accounts, storage, and backups
  • Install, update, and troubleshoot end-user applications
  • Act as primary IT contact for assigned locations
  • Diagnose and resolve hardware, software, and network issues
  • Monitor systems for security risks and vulnerabilities
  • Assist with incident response and remediation
  • Support audits and ensure compliance with IT security policies
  • Support virtual desktops, servers, and hypervisors
  • Implement and maintain collaboration platforms
  • Provide user training and documentation
  • Integrate tools with email, phone, and other systems

Requirements

  • Strong troubleshooting and problem-solving ability
  • Ability to manage multiple priorities independently
  • Effective communication and teamwork skills
  • Willingness to learn and adapt to new technologies
  • Microsoft Windows and Office support
  • PC, server, and network hardware troubleshooting
  • Basic network administration and security awareness
  • Application and database support
  • Backup systems and telephony support
  • Experience with virtual environments (preferred)
  • Network diagnostics and troubleshooting (preferred)
  • Email systems and client-server environments (preferred)
  • Security log analysis and incident response (preferred)
  • Backup management and scheduling (preferred)

Nice to have

  • Network diagnostics and troubleshooting
  • Email systems and client-server environments
  • Security log analysis and incident response
  • Backup management and scheduling

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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