IS Analyst - Workplace (Security)

• Follow change management procedures and maintain system security
• Comply with company policies including financial, health and safety, and security standards
• Resolve technical and procedural issues following agreed processes, escalating where needed
• Ensure compliance with IT supplier contracts and licensing agreements
• Champion diversity and inclusion so that everyone feels welcome and supported
• Identify and address issues impacting system stability, availability, or functionality
• Prioritise and resolve technical and procedural issues promptly
• Specify system enhancements, log deficiencies, and support testing of delivered solutions
• Help produce accurate and timely management information
• Provide end-user training and guidance when required
• Work collaboratively with colleagues, customers, and suppliers to enhance service perception
• Identify opportunities to improve processes and maximise system asset utilisation
• Support the delivery of system improvements and projects aligned with growth plans
• Contribute to projects that enhance cash profit and customer satisfaction
• Deliver approved projects on time and within agreed budgets
• Work effectively with suppliers and stakeholders to identify optimal solutions
• Follow procedures for the efficient storage and reuse of IS equipment
• Administration of asset management and security systems
• Management of project development budgets
• Monitoring system KPIs
• Producing management information reports
• Supporting delivery of the asset management system roadmap

• A desire to learn, improve, and contribute to progress
• Strong relationship‑building skills with business stakeholders
• Excellent troubleshooting and analytical capability
• Ability to prioritise workload effectively
• Strong written and verbal communication skills
• Good understanding of Microsoft Defender for Endpoints, Ivanti UEM, Sophos, Microsoft Office Suite, and Windows OS
• Technical project management skills
• Service management experience
• A track record of consistent results delivery

Knowledge of wholesale industry business processes

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
• 10% off at Tesco Cafe and 20% off all F&F purchases
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself
• Up to 30% off car, pet and home insurance at Tesco bank
• Free eye test when you spend £50 or more
• Save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses
• 50% off health checks at Tesco Pharmacy
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family
• A great holiday package