IRD Supervisor Job at Four Seasons (Mykonos)

In Room Dining Supervisor

The In Room Dining Supervisor is responsible for overseeing daily operations of ...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in both Spanish and English
Minimum of three (3) years of experience working in the Food & Beverage industry
Minimum of one (1) year of experience in a luxury hotel or a similar high-end hospitality environment
Current work authorization in Mexico

Job Responsibility

Supervise and coordinate all In Room Dining and Gingers orders from preparation to delivery, ensuring accuracy, presentation, and timeliness
Monitor service standards, cleanliness, and product quality according to brand guidelines
Coordinate with kitchen, stewarding, and front-of-house teams to ensure smooth operations
Oversee minibar operations, including restocking, inventory control, and billing accuracy
Handle guest feedback and resolve complaints in a courteous and efficient manner
Maintain accurate records of sales, inventory, and costs
Support the IRD Manager with reports, menu updates, and training materials

What we offer

Highly competitive salaries
Annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards
Employee of the Month & Employee of the Year Awards

Fulltime

New

Communications Specialist

The Communications Specialist is an integral part of the Hotel Team whose main o...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College education or equivalent experience
1-2 years of experience in an administrative setting, preferably within luxury hotels & resorts

Job Responsibility

Manage Four Seasons chat and phone calls, responding to requests in a timely manner and assisting in connecting guests with necessary departments
Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action
Complete pre-arrival reservation detail process
Accepts and delivers wake up calls, messages, and faxes in a timely manner
Handle all overflow HOTSOS calls for Housekeeping, Engineering, Guest Services, Front Desk, IRD, etc
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee
Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures
Monitor and respond to hotel fire control panel and emergency safety situations in an efficient and professional manner
Respond according to the crisis management plan to any resort emergency or safety situation

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Fulltime

Reservations Sales Specialist

The Reservations Sales Specialist position is responsible for selling a cluster ...

Location

United States of America , Palm Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing and spoken English
Must be able to analyze guest situations and make suggestions that meets and exceeds the guest’s expectations of the hotel
Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency
Excellent interpersonal, typing and communication skills, as well as a positive attitude
Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS
Skills and ability to learn and master multiple software systems
Luxury hotel Sales and/or Operations background preferred (minimum of 3 years)
Proven sales conversion track record a plus

Job Responsibility

Capture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports, etc.) and coordinate details of each booking following all reservation standards, processes, and procedures
Receive and answer all Web, e-mail, WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom, confirming and corresponding as needed
Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures
Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments
Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action
Complete pre-arrival reservation detail process including but not limited to
confirming billing and non-guaranteed ResCom, dinner ResCom, spa ResCom and waitlisted ResCom
Support Group Room Coordinator and Guest Recognition Specialist as needed
Accepts and delivers wake up calls, messages, and faxes in a timely manner

What we offer

Competitive salary, wages, and a comprehensive benefits package
Complimentary employee benefits after one year of service
401(k) Retirement Plan and Company Match
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Assistant Manager - IRD

Areas of responsibility include Restaurants/Bars and Room Service, if applicable...

Location

India , New Delhi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area

Job Responsibility

Assisting in Management of Restaurant Team
Conducting Day-to-Day Restaurant Operations
Providing Exceptional Customer Service
Conducting Human Resource Activities
Provides information to supervisors, co-workers, and subordinates
Analyzes information and evaluating results to choose the best solution and solve problems
Assists servers and hosts on the floor during meal periods and high demand times
Recognizes good quality products and presentations
Supervises daily shift operations in absence of Restaurant Manager

Fulltime

Outlet Manager for In-Room Dining (IRD) and All-Day Dining

Outlet Manager is responsible to overseeing the daily operations, inventory, sal...

Location

Jordan , Amman

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school / Diploma degree or equivalent experience
A minimum of 5 years of experience in restaurants management or similar roles
Excellent verbal communication skills in both Arabic and English Languages
Financial Acumen
Attention to details
Ability to resolve issues and handle service recovery effectively
Strong interpersonal, communication, and motivational skills to lead diverse teams
Must be able to work all shifts including, AM's, PM's, weekends, and holidays

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control
Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed
Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience
Working closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price
Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience
Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement
Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide)
Many other perks provided by the company

Fulltime

Spa/Health Club Receptionist

Books, welcomes, and charges out spa guests. Tours guests from spa front desk to...

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Hotel experience necessary
Spa experience preferred
Ability to read and write in English

Job Responsibility

Books, welcomes, and charges out spa guests
Tours guests from spa front desk to fitness center, pool area, sundeck and locker rooms explaining the amenities
Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Books and cancels appointments, both by phone and in person
Issues relaxation lounge salto entry key to male guests
Ascertains guest satisfaction, collects keys, posts retail charges and presents bill to guest
Maintains a balanced bank assigned by the hotel
Handles all guest interactions with the highest level of hospitality and professionalism
Utilizes a variety of computer systems to check guests in and out, run daily reports and communicate both internally and externally via chat
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Parking and/or Marta

Fulltime

New

Commis 3 - IRD, Bar & Lounge

The Commis 3 - IRD, Bar & Lounge prepares breakfast, lunch, and dinner food item...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be able to speak Bahasa Malaysia as well as in English
Able to work flexible hours as per business demands and needs
Must have the right to work in Malaysia

Job Responsibility

Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards
complete mise en place and set-up station for breakfast, lunch, and/or dinner service
Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs
Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill
Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures
check pars for shift use, determine necessary preparation, freezer pull and line set up
note any out-of-stock items or possible shortages
return all food items not used to designated storage areas, being sure to cover/date all perishables
assist in setting up plans and actions to correct any food cost problems
control food waste, loss and usage per policies

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

In-Room Dining Supervisor

Four Seasons Hotel Sydney is seeking an experienced and service-driven Cabana Su...

Location

Australia , Sydney

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous supervisory experience in Food & Beverage, preferably within luxury or premium hospitality
Confident leader with a warm, engaging service style
Highly organised with strong attention to detail
Flexible and adaptable, comfortable working across different service environments
Excellent communication and guest engagement skills
Current RSA certificate essential

Job Responsibility

Leading daily cabana and poolside food & beverage operations
Supervising, coaching, and motivating the pool service team
Ensuring service standards align with Four Seasons luxury expectations
Creating a welcoming, energetic, and refined poolside atmosphere
Managing guest requests and resolving concerns with confidence and care
Overseeing cleanliness, setup, stock levels, and presentation of the pool area
Supervising daily In-Room Dining operations and service flow
Supporting and guiding the IRD team to deliver personalised guest experiences
Ensuring accuracy, timeliness, and presentation of orders
Maintaining strong communication with Culinary, Front Office, and Guest Experience teams

What we offer

Complimentary stays at Four Seasons properties worldwide
Competitive remuneration and career growth opportunities
Access to award-winning training and development programs
Staff meals and laundry for work attire
A supportive, inclusive culture guided by the Golden Rule – treating others as we wish to be treated

Fulltime

IRD Supervisor

Four Seasons

Location:
Greece , Mykonos

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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