Ird Coordinator Job at Four Seasons (La Ribera)

Ird Coordinator

Four Seasons Hotel Cairo at The First Residence is looking for a talented and ex...

Location

Egypt , Cairo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Requires a working knowledge of division operations
Working knowledge is generally learned on the job
Requires the ability to operate computer equipment and other F&B systems
Requires reading, writing, and oral proficiency in the English language
Having a background in the IRD operation is a must

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary dry cleaning for employee uniforms/ business attire
Complimentary employee meals
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Dental and medical/disability/life insurance
Retirement pension plan
Employee service awards
Annual employee party/social and sports events

Fulltime

Ird Coordinator

Responsible for answering phone calls and taking orders for room service in a pr...

Location

Greece , Mykonos

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Relevant experience in In-Room Dining, Guest Experience, or a Call Center environment is essential
Experience in a luxury hotel or similar high-end hospitality setting is preferred
Must be able to sit or stand for extended periods and work effectively in an office or call center setting
Ability to stay highly organized and manage multiple tasks simultaneously in a fast-paced, dynamic environment
Familiarity with Micros or similar POS systems is required
All applicants must possess the legal right to work in Greece

Job Responsibility

Answer phone calls or in-room dining orders, ensuring accuracy and efficiency
Take note of any special requests, preferences, or dietary restrictions, and communicate this information clearly to the kitchen and delivery staff
Maintain a thorough understanding of the room service menu, including available food and drink options, daily specials, and preparation times
Enter orders accurately into the order management system and confirm all details with guests before submitting to the kitchen or relevant department
Relay orders to the kitchen promptly and ensure delivery staff are informed of any specific delivery instructions or requests
Address special requests from guests, such as customizing orders, adjusting for allergies, or accommodating unique preferences
Track the progress of orders to ensure timely delivery and follow up with kitchen or delivery personnel if there are any issues or delays
Ensure all room service orders are correctly charged to guest accounts, processing payments and issuing receipts as necessary
Be engaging and actively contributing to the service whenever needed

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance
Complimentary Nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

In-Room Dining Manager

We are looking for a professional and ambitious In-Room Dining Manager for our L...

Location

United States , Santa Clara

Salary:

65000.00 - 75000.00 USD / Year

Goodwin Recruiting

Expiration Date

Until further notice

Requirements

3+ years of F&B leadership in a full-service, luxury resort environment with IRD
Experience with 24hr IRD
Excellent food and beverage knowledge
Steady career history with progressive responsibilities
Ambitious and energetic personality- ready, willing, and able to take on new challenges and responsibilities
Collaborative and cooperative leadership mindset- works well with other departments

Job Responsibility

Lead the in-room dining department with confidence and a clear vision
Manage the in-room dining team with integrity and consistency
Collaborate and coordinate with other departments to ensure proper IRD service
Develop and maintain SOPs for the IRD department
Create schedules for labor in line with the forecast and budget
Act as on-site leader during peak production times
Other duties as assigned

What we offer

Comprehensive medical, dental, and vision benefits
Flex time and PTO
401k with match
Wellness perks
Discounts on hotels and resorts

Fulltime

In-Room Dining Manager

We are looking for a professional and ambitious In-Room Dining Manager for our L...

Location

United States , St. George

Salary:

65000.00 - 75000.00 USD / Year

Goodwin Recruiting

Expiration Date

Until further notice

Requirements

3+ years of F&B leadership in a full-service, luxury resort environment with IRD
Experience with 24hr IRD
Excellent food and beverage knowledge
Steady career history with progressive responsibilities
Ambitious and energetic personality- ready, willing, and able to take on new challenges and responsibilities
Collaborative and cooperative leadership mindset- works well with other departments

Job Responsibility

Lead the in-room dining department with confidence and a clear vision
Manage the in-room dining team with integrity and consistency
Collaborate and coordinate with other departments to ensure proper IRD service
Develop and maintain SOPs for the IRD department
Create schedules for labor in line with the forecast and budget
Act as on-site leader during peak production times
Other duties as assigned

What we offer

Comprehensive medical, dental, and vision benefits
Flex time and PTO
401k with match
Wellness perks
Discounts on hotels and resorts

Fulltime

New

Assistant Food & Beverage Manager

Four Seasons Hotel San Francisco at Embarcadero is looking for an Assistant Food...

Location

United States of America , San Francisco

Salary:

82976.80 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Prior experience leading a team within luxury food & beverage/hospitality operations
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
Ability to multi-task in a high volume and demanding environment
Requires ability to operate computer equipment and other food & beverage computer systems
Strong problem-solving skills, ability to handle difficult situations and guests
Proficient in English (speaking, reading, writing)
Excellent interpersonal, verbal, and written communication skills
Work authorization in the United States required

Job Responsibility

Train, evaluate, motivate, coach, and discipline employees in the F&B Operations to ensure that established cultural and core standards are met
daily activities for the outlet operations
Work closely with department manager and assist with managing the operation and provide feedback to team members
The ability and flexibility to work in different departments as needed while following all required standards
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods
Coordinate delivery of items to the guestroom by IRD Servers in a timely manner to ensure proper food quality
properly and accurately close guest checks
record guest charges and gratuities
Oversee amenity program to ensure amenities are delivered accurately and in a timely manner

What we offer

Health Insurance (Medical, Dental, Vision)
401k Retirement Plan
Employee Travel Program
Complimentary Employee Meals
Paid Time Off

Fulltime

Housekeeping Coordinator

The Housekeeping Coordinator is responsible for ensuring the smooth running of t...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English is required for this position
A minimum of two (2) years working in Guest Experience – Call Centre department
One + years’ experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross-cultural sensitivity and customer service orientation
Guest centricity and understanding of the importance of guest preferences
This job requires applicants to have current work authorization in Mexico

Job Responsibility

Will be in charge of tracking and assigning rooms that have arrival of the day so that they are ready before the guest's arrival time
Keeping the corresponding report of guest calls and DND (Do not Disturb) report as well as the reports and inventory that are necessary for the department
Respond to FS Chat requests in a timely manner. Send welcome message and contact guest whenever necessary
Review and follow up on all special requests (Anniversary, honeymoon, birthday, etc.)
Report any anomalies in the guest's experience and add them to the respective database for follow up
Maintain excellent communication and coordination with the departments that directly influence the Housekeeping operation, such as Front Desk, Engineering, IT, IRD, etc. Ensuring the guest, a unique experience

What we offer

Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Fulltime

Outlet Manager for In-Room Dining (IRD) and All-Day Dining

Outlet Manager is responsible to overseeing the daily operations, inventory, sal...

Location

Jordan , Amman

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school / Diploma degree or equivalent experience
A minimum of 5 years of experience in restaurants management or similar roles
Excellent verbal communication skills in both Arabic and English Languages
Financial Acumen
Attention to details
Ability to resolve issues and handle service recovery effectively
Strong interpersonal, communication, and motivational skills to lead diverse teams
Must be able to work all shifts including, AM's, PM's, weekends, and holidays

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control
Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed
Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience
Working closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price
Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience
Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement
Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide)
Many other perks provided by the company

Fulltime

IRD & Gingers Supervisor

The In Room Dining Supervisor is responsible for overseeing daily operations of ...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in both Spanish and English
A minimum of three (3) years of experience working in the Food & Beverage industry
A minimum of one (1) year of experience in a luxury hotel or a similar high-end hospitality environment
Current work authorization in Mexico

Job Responsibility

Supervise and coordinate all In Room Dining and Gingers orders from preparation to delivery, ensuring accuracy, presentation, and timeliness
Monitor service standards, cleanliness, and product quality according to brand guidelines
Coordinate with kitchen, stewarding, and front-of-house teams to ensure smooth operations
Oversee minibar operations, including restocking, inventory control, and billing accuracy
Handle guest feedback and resolve complaints in a courteous and efficient manner
Maintain accurate records of sales, inventory, and costs
Support the IRD Manager with reports, menu updates, and training materials

What we offer

Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Fulltime

Ird Coordinator

Four Seasons

Location:
Mexico , La Ribera

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

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