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We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network & Security Engineer” to be part of our “IP Network & Security Operations team”
Job Responsibility:
Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers
Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks
Participate in audits, Proof of Concept (PoC) trials, and testing procedures
Provide technical expertise to identify, troubleshoot, and resolve faults efficiently
Analyze and escalate customer complaints where necessary
Develop and maintain documentation for operational and maintenance processes
Coordinate with vendors to resolve trouble reports within agreed SLAs
Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms
Requirements:
Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field
3+ years of experience in a similar role, preferably in the telecommunications sector
Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued
Experience in Linux, scripting languages, Python and Ansible
Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc)
Experience in Fortinet firewalls. Cisco ACI
To be able to act as a team player, to work collaboratively, providing technical support
What we offer:
Wellness programs to keep yourself fit
Mobile voice and data to talk
Discounts on Nova Fixed / Mobile / TV for you, friends, family
Flexy work from home to balance your life
Private Insurance program to check up on your health