CrawlJobs Logo

Iot Process Improvement Expert

United Kingdom, London · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

To act as a senior process and productivity authority within the 6-month Vodafone IoT Productivity programme, leading deep dive reviews of functional productivity plans, priority end-to-end, cross functional processes to identify and deliver measurable productivity improvements. The role will simplify how work gets done across Vodafone IoT by creating a clear framework for process improvement and removing barriers to execution, reducing handoffs, leveraging automation and AI, and embedding repeatable productivity disciplines that can be scaled beyond the pilot. This role will bring a strong process and simplicity perspective to the team, facilitating the integration of digital tools and modern workflows, driving simplification efforts, and be tenacious in delivering operational efficiency and driving increased productivity.

Job Responsibility

  • Lead end-to-end process diagnostics across 2–3 priority, cross functional IoT value streams (e.g. customer onboarding, order-to-cash, incident resolution, commercial deal flow)
  • Apply structured productivity and process improvement methodologies (e.g. Lean, Six Sigma, value stream mapping) to identify bottlenecks, duplication, rework and nonvalue adding activity
  • Quantify productivity opportunities using agreed IoT productivity measures (e.g. time saved, cost-to-serve reduction, handoff reduction, automation potential)
  • Design and implement practical, test and learn improvements in partnership with business owners (process simplification, RACI and role clarity, automation, AI enablement)
  • Act as a subject matter expert on process excellence, coaching leaders and teams on productivity thinking and continuous improvement
  • Partner closely with Technology, Finance, HR, Sales and Operations to ensure solutions are scalable, measurable and sustainable
  • Track benefits realisation and provide clear, executive ready updates to the IoT Leadership Team
  • Produce repeatable playbooks, standards and artefacts to enable wider rollout beyond the 6-month programme

Requirements

  • Proven experience leading cross functional process improvement in complex, matrixed organisations
  • Strong background in process improvement, productivity, operational excellence or transformation roles (technology, telecoms, digital or similar environments preferred)
  • Demonstrable experience translating analysis into real business outcomes and executing on plans, not just recommendations
  • Clear experience in delivering process mapping, statistical analysis and in supporting continuous improvement and digital transformation
  • Highly collaborative
  • able to influence without authority across senior stakeholders
  • Pragmatic, delivery focused and comfortable working at pace in a pilot environment
  • Role model of Vodafone behaviours: customer obsessed, innovation hungry, speed, simplicity and trust
  • Expert knowledge of Lean / Six Sigma / process excellence tools and techniques
  • Strong analytical capability – able to build clear productivity cases using data and insight
  • Experience leveraging automation and AI to improve productivity and simplify work
  • Executive level communication skills
  • able to distil complex process issues into clear, actionable narratives

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Iot Process Improvement Expert

8 matching positions

Global IoT Service Expert

We are seeking a German-Speaking Global IoT Service Expert to lead the IoT servi...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and proficient in German
  • ITIL v3 Foundation Certification and strong project management skills
  • Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
  • Excellent negotiation, communication, and coordination skills with a customer-focused approach
  • Analytical mindset with experience in data analysis and trend interpretation
  • Solution-oriented, proactive, and able to work effectively in challenging environments
  • University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
  • Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
  • Minimum 3 years’ experience in the automotive OEM business
Job Responsibility
Job Responsibility
  • Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
  • Manage senior-level customer relationships and lead service review meetings and QBRs
  • Provide proactive IoT technical service management and drive service improvements using ITIL principles
  • Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
  • Initiate and approve new processes impacting customer solutions
  • Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
  • Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
  • Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
  • Support commercial stakeholders to drive incremental revenue and customer adoption of IoT services
What we offer
What we offer
  • Opportunity to work on cutting-edge IoT solutions for global premium customers
  • Exposure to strategic decision-making and collaboration with senior stakeholders
  • A dynamic, inclusive environment that fosters innovation and continuous learning
  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Access to internal and external trainings via other providers
  • A supportive internal coaching and mentoring culture
  • Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Fulltime
Read More
Arrow Right

Global IoT Service Expert - German Speaking

We are seeking a German-Speaking Global IoT Service Expert to lead the IoT servi...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and proficient in German
  • ITIL v3 Foundation Certification and strong project management skills
  • Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
  • Excellent negotiation, communication, and coordination skills with a customer-focused approach
  • Analytical mindset with experience in data analysis and trend interpretation
  • Solution-oriented, proactive, and able to work effectively in challenging environments
  • University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
  • Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
  • Minimum 3 years’ experience in the automotive OEM business
Job Responsibility
Job Responsibility
  • Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
  • Manage senior-level customer relationships and lead service review meetings and QBRs
  • Provide proactive IoT technical service management and drive service improvements using ITIL principles
  • Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
  • Initiate and approve new processes impacting customer solutions
  • Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
  • Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
  • Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
  • Support commercial stakeholders to drive incremental revenue and customer adoption of IoT services
What we offer
What we offer
  • Opportunity to work on cutting-edge IoT solutions for global premium customers
  • Exposure to strategic decision-making and collaboration with senior stakeholders
  • A dynamic, inclusive environment that fosters innovation and continuous learning
  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Access to internal and external trainings via other providers
  • A supportive internal coaching and mentoring culture
  • Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Fulltime
Read More
Arrow Right

Global IoT Service Expert

We are seeking a Global IoT Service Expert to lead the IoT service relationship ...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English
  • ITIL v3 Foundation Certification and strong project management skills
  • Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
  • Excellent negotiation, communication, and coordination skills with a customer-focused approach
  • Analytical mindset with experience in data analysis and trend interpretation
  • Solution-oriented, proactive, and able to work effectively in challenging environments
  • University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
  • Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
  • Minimum 3 years’ experience in the automotive OEM business
Job Responsibility
Job Responsibility
  • Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
  • Manage senior-level customer relationships and lead service review meetings and QBRs
  • Provide proactive IoT technical service management and drive service improvements using ITIL principles
  • Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
  • Initiate and approve new processes impacting customer solutions
  • Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
  • Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
  • Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
  • Support commercial stakeholders to drive incremental revenue and customer adoption of IoT service
What we offer
What we offer
  • Opportunity to work on cutting-edge IoT solutions for global premium customers
  • Exposure to strategic decision-making and collaboration with senior stakeholders
  • A dynamic, inclusive environment that fosters innovation and continuous learning
  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Access to internal and external trainings via other providers
  • A supportive internal coaching and mentoring culture
  • Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Fulltime
Read More
Arrow Right

Global IOT Service Expert - German Speaking

We are seeking a German Speaking Global IoT Service Expert to lead the IoT servi...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and proficient in German
  • ITIL v3 Foundation Certification and strong project management skills
  • Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
  • Excellent negotiation, communication, and coordination skills with a customer-focused approach
  • Analytical mindset with experience in data analysis and trend interpretation
  • Solution-oriented, proactive, and able to work effectively in challenging environments
  • University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
  • Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
  • Minimum 3 years’ experience in the automotive OEM business
Job Responsibility
Job Responsibility
  • Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
  • Manage senior-level customer relationships and lead service review meetings and QBRs
  • Provide proactive IoT technical service management and drive service improvements using ITIL principles
  • Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
  • Initiate and approve new processes impacting customer solutions
  • Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
  • Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
  • Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
  • Support commercial stakeholders to drive incremental revenue and customer adoption of IoT service
What we offer
What we offer
  • Opportunity to work on cutting-edge IoT solutions for global premium customers
  • Exposure to strategic decision-making and collaboration with senior stakeholders
  • A dynamic, inclusive environment that fosters innovation and continuous learning
Read More
Arrow Right

IoT DevOps Expert (Observability)

We are seeking a skilled and collaborative IoT DevOps Expert to join our Vodafon...
Location
Location
Romania , Bucuresti
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced in software engineering and DevOps practices, particularly for microservice-based applications
  • Skilled in infrastructure analysis and design for enhanced monitoring and performance tracking
  • Proficient in metrics instrumentation and monitoring in distributed systems, with hands-on experience in Grafana, Prometheus, and Loki
  • Familiar with OpenTelemetry concepts including traces, logs, and metrics
  • Advanced knowledge of build and control systems such as Maven, GIT, Jenkins
  • Comfortable with scripting languages including Bash, Python, or Groovy
  • Experienced in continuous integration and deployment using Jenkins and Ansible
  • Strong understanding of container technologies including Docker and Kubernetes
  • Knowledgeable in web application servers such as WebLogic, Tomcat, and Apache
  • Certified or experienced in Agile methodologies and CI/CD practices
Job Responsibility
Job Responsibility
  • Design, implement, and maintain standardised CI/CD pipelines to support consistent build, test, release, and deployment processes
  • Automate build and deployment workflows across staging and production environments
  • Document installation and upgrade procedures to ensure clarity and repeatability
  • Develop and implement monitoring scripts to enhance system observability
  • Continuously improve automation processes to support scalability and efficiency
  • Collaborate with stakeholders to verify project deliveries are on time, within budget, and aligned with agile principles
What we offer
What we offer
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Fulltime
Read More
Arrow Right

Full Stack AI Engineer

At Unleash live, we don’t just follow trends—we set them. We are a world-leading...
Location
Location
Poland
Salary
Salary:
Not provided
Unleash live
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Software Design Patterns: Production-grade code for system orchestration in Node.js (Backend) and Angular (Frontend)
  • Cloud Proficiency: Experience with AWS (SageMaker, Bedrock, Greengrass, etc.) to manage high-volume AI workflows at scale
  • Linux & Containers: Experience with containerization (Docker)
  • ability to orchestrate is a nice-to-have
  • Database Fluency: Understanding of DynamoDB is sufficient
  • Data Focus: Experience with Databricks (Unity Catalog, Delta Lake), expert-level Data Modeling, and distributed computing (Apache Spark)
  • Edge & IoT Focus: Hands-on experience with hardware (NVIDIA Jetson/Orin, Raspberry Pi), Hardware Prototyping (electronics/circuit troubleshooting), and IoT protocols (MQTT, RTSP/WebRTC, I2C)
Job Responsibility
Job Responsibility
  • Drive improvements to the core developer platform
  • Design and build agentic solutions for the platform, such as an AI App Agent Builder
  • Support robust inference pipelines, model serving architectures, and automated training/monitoring loops at scale
  • Command AWS resources (e.g., SageMaker, Bedrock) to scale AI workflows globally with maximum reliability
  • Provide occasional support for edge-hybrid deployment pipelines as needed, with a primary focus on core data processing systems
What we offer
What we offer
  • flexible work arrangements
  • frequent social events
  • full support and mentorship
  • Fulltime
Read More
Arrow Right

Plant Controls Specialist

The PepsiCo Foods R&D is a fast-paced Pilot Plant/Testing Facility focused on in...
Location
Location
United States , Dallas
Salary
Salary:
60600.00 - 94450.00 USD / Year
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate Technical Degree Preferred (Networking /System Security or related field
  • 2+ Years in Food Manufacturing Technology and Processes preferred
  • Experience in Project Management/Management with industrial controls System
  • Experience working and Managing and Plant Network Management
  • Excellent computer skills necessary for communications using Outlook, Excel, IM, Zoom, MS Teams
  • Proficiency in multiple computing apps and tools (SQL, Historian, VMware, RSlogix, IntraVue, Realware etc.)
  • In addition to advanced knowledge of controls and networking, electrical skills, instrumentation and mechanical knowledge is required
  • Advanced knowledge of low /high voltage circuit troubleshooting
  • Advanced knowledge of industrial 3ph motors
  • Ability to read electrical, controls and mechanical prints for troubleshooting and designing purposes
Job Responsibility
Job Responsibility
  • Provide front line support of our PLC, SCADA applications, plant networking maintenance, and System Security (fire wall)
  • Would be responsible to ensure that equipment is available as required for site operations
  • Fault finding on PLCs and PC based SCADA applications
  • Competent to carry out diagnostic testing and repair of controls related issues
  • Modifications, tests, and minor installation work
  • Programming of Allen-Bradley VFDs (Powerflex and 525 series)
  • Programming and Maintenance of Servo systems
  • Programming and Maintenance of Vision systems (OPTYX and Odenberg)
  • Program factory floor devices and applications (PLCs, HMIs, SCADA systems)
  • Support project planning with hardware, software, and integration strategies for OT floor operations and validations
What we offer
What we offer
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
  • Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts
  • Employee Assistance Program (EAP)
  • Insurance (Accident, Group Legal, Life)
  • Defined Contribution Retirement Plan
  • Fulltime
Read More
Arrow Right

Senior Services Architect

The Senior Services Architect is an advanced subject matter expert and is also a...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced knowledge of PS, SS & MS delivery and service models, including cloud, global, and distributed delivery models
  • Ability to work with costing models in partnership with sales and finance stakeholders
  • Advanced proficiency in Application and Cloud/Infrastructure PS, SS & MS service models
  • Ability to communicate potential improvements and value of our solutions to all levels of stakeholders
  • Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in
  • Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization
  • Advanced knowledge on emerging trends in technology, PS, SS & MS Integration, Application development – devSecOps, Cloud Native Service Applications, Microsoft development platforms, and Open-Source Software, Cloud platforms like Azure, AWS and GCP, DATA Analytics, Containers, rPA, IoT, and Intelligent Automation
  • Analytical abilities to discover and analyze all input and DATA
  • Passion for staying abreast of related industry trends and best practices
  • Bachelor’s degree or equivalent in Information technology/systems or a related field
Job Responsibility
Job Responsibility
  • Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions
  • Designs complex Professional Services (PS), Support Services (SS) and Managed Services (MS) solutions to meet client requirements by integrating technology and service design across multiple domains
  • Works across multiple teams in the design of the PS, SS & MS offering
  • Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market
  • Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability
  • Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders
  • Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk
  • Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices)
  • Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology)
  • Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current architecture, platforms and operating models
  • Fulltime
Read More
Arrow Right