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We are seeking an IoT Fraud & Investigation Lead to drive Vodafone’s Fraud Management Strategy and manage internal investigations within the IoT entity. This role focuses on identifying, evaluating, and mitigating fraud risks across business processes, products, and services, while ensuring compliance with the Fraud Management Framework and Vodafone Fraud Policy. The individual will act as the main point of contact for Speak Up cases and provide expert guidance on fraud prevention and investigations.
Job Responsibility:
Conduct Fraud Risk Assessments (FRAs) within IoT and maintain a FRA plan aligned with business priorities
Evaluate fraud vulnerabilities in new processes, products, and services, ensuring gaps are addressed pre-launch and monitoring is in place post-launch
Monitor and analyse emerging IoT fraud trends, providing expert advice and actionable recommendations
Design and deliver targeted fraud awareness and training initiatives for stakeholders
Act as Security and Forensic expert, collecting and preserving evidence for internal investigations
Lead investigations as required, prepare detailed reports, and maintain accurate records and KPIs
Ensure all Speak Up cases are escalated to the Group Speak Up Committee
Serve as a strategic link between IoT and Group Corporate Security, contributing to cross-functional risk and compliance initiatives
Requirements:
Experienced in fraud risk management, investigations, internal controls, audit, or compliance functions, with at least 5 years in fraud management and/or investigations
Skilled in conducting FRAs, developing anti-fraud controls, and embedding fraud prevention strategies
Strong ability to collaborate with technical, product, and business teams to integrate fraud controls into IoT solutions
Proven leadership capabilities and ability to deliver in fast-paced, high-growth environments
Excellent analytical, influencing, and communication skills, with the ability to produce high-quality reports
Broad understanding of mobile and fixed telephony networks
Proficient in Microsoft Office and data analysis tools
Nice to have:
Familiarity with IoT products and services is a plus
Professional certifications such as CFE are desirable
What we offer:
Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
Getting in on the ground floor of a technology changing company
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave