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We are seeking a cloud-focused operations professional who is passionate about service reliability, automation, and continuous improvement. This role sits at the intersection of operations, development, and innovation, supporting IoT services through AWS-based infrastructure, DevOps practices, and AI-enabled tooling. It is well-suited to individuals who enjoy problem-solving, collaboration, and working in a fast-paced, multinational environment.
Job Responsibility:
Ensure high service availability through effective troubleshooting, restoration, and change implementation
Perform daily service health checks and ensure adherence to defined SLA and KPI targets
Analyse operational feedback and service performance data to identify optimisation opportunities
Collaborate closely with development teams to improve and evolve IoT services
Automate operational tasks and incident resolution using AI tools and DevOps practices
Build, maintain, and operate CI/CD pipelines enabling automated production deployments
Review features prior to release and provide structured feedback and recommendations
Produce regular performance and health reports for solution components
Contribute to knowledge sharing and capability building across the team
Requirements:
Experienced in working with cloud-based infrastructure, particularly AWS
Knowledgeable in ITIL frameworks, DevOps principles, and Agile delivery methodologies
Comfortable drafting, analyzing, and debugging SQL queries
Familiar with prompt engineering concepts and their operational application
Confident in debugging and troubleshooting applications on Linux-based servers
Able to script or program using one or more of the following: Bash, Perl, Python, or Java
Experienced in multinational or culturally diverse working environments
A clear and confident communicator, with strong written and spoken English skills
Nice to have:
Bachelor's degree or equivalent practical experience
Linux training or certification
AWS Certified Cloud Practitioner certification
Experience operating and managing applications in large-scale enterprise environments
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Choose benefits like MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
23 days off
Special Paternal Program - 4 months of paid paternity leave