Iot 2nd Line Cs Engineer (hlr, Hss)

• Develop, test, implement, and maintain scripts and software solutions used by Vodafone IoT enterprise customers
• Ensure network, software, and tooling systems operate reliably, supporting critical applications to minimise downtime and service disruption
• Modify and adapt software solutions to enhance performance, scalability, and customer experience
• Review technical and functional specifications and translate them into effective hardware and software implementations
• Perform impact analysis and design technical solutions to resolve incidents and complex technical issues
• Provide high-level 2nd Line technical support for network applications and systems, including participation in on-call rotas outside business hours
• Implement changes and maintenance activities in line with defined procedures, including documentation of configurations and code changes
• Contribute to the creation and maintenance of operational documentation, procedures, and work instructions
• Identify opportunities for automation and develop scripts to improve efficiency and system performance
• Work in line with operational agreements and service performance indicators such as response time, speed, and error rates

• Experienced telecom or IT professional with hands-on exposure to Telecom Core services, including CS, VoLTE (IMS), and SMS services
• Comfortable working with Linux/UNIX command-line environments across any distribution
• Experienced with Telecom Core Circuit Switch technologies, SS7 protocols, and platforms such as SMSC, NGIN, CSDB, HLR, and HSS, with knowledge of 3G/4G packet-switched networks
• Knowledgeable in SIP and Diameter protocols and IMS interfaces
• Familiar with virtualisation and orchestration tools such as VMware, Docker, or Kubernetes
• Confident in IP networking concepts, equipment, and protocols
• Experienced with SOAP and REST APIs, microservices, SOA, and web servers such as Apache
• Able to script or program in languages such as Bash, Perl, Python, Java, or C/C++
• Analytical and methodical in solving advanced technical problems and implementing sustainable solutions
• Comfortable working in a multinational environment and communicating in English at B2–C1 level

Certified or knowledgeable in areas such as CCNA, LPIC1, Oracle Certified Associate, ITIL, and packet capture tools like Wireshark or tcpdump

• Hybrid way of working: 2 days per week/ 8 per month
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education
• You get to work with tried and trusted web-technology
• 23 days off
• Special Paternal Program - 4 months of paid paternity leave